EZVIZ sets wrong local IP for camer

[GoSpursGoNL]

The problem

The same problem was once reported via https://github.com/home-assistant/core/issues/59172 but it didn't get any replies and closed by a bot. I notice the same thing still nowadays.

I add the Ezviz intergration to Home Assistant and provide my Ezviz account email address and password. This all goes fine.

Then the integration shows up in HA and I click on the 'Configure' button. A popup appears stating that it found my camera at '192.168.0.121' and it asks for RTSP username and password.

This detected IP address is simply not correct: both in my router and in Adguard Home, I see that the camera has a different IP-address in my home network.

What version of Home Assistant Core has the issue?

2023.3.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ezviz

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ezviz/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @renierm26, @baqs, mind taking a look at this issue as it has been labeled with an integration (ezviz) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of ezviz can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign ezviz Removes the current integration label and assignees on the issue, add the integration domain after the command.

_{^{(message by CodeOwnersMention)}}

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ezviz documentation ezviz source _{^{(message by IssueLinks)}}

[robbinonline]

I have the same problem

[NoralfG]

Same problem here... :-(

[NoralfG]

Same problem here... :-(

This solved my problem: https://github.com/home-assistant/core/issues/90710#issuecomment-1500818204

The odd IP-address shown was apparently not the problem (at least not mine).

[itsmartinho]

Same problem here... :-(

This solved my problem: #90710 (comment)

The odd IP-address shown was apparently not the problem (at least not mine).

You mean just the "Cloud" login part of the integration, or the individual camera integrations too? Do you need to be Subscribed to their Cloud Service for this to work? Or a free account with the proper integration works?

[NoralfG]

Sorry for the confusing link. Actually the steps here solved my issue: https://community.home-assistant.io/t/ezviz-camera-discovered-but-unable-to-connect/535885/7?

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.