SFR Box integration "unknown error"

[Danifly80]

The problem

Hi everyone,

I tried to add SFR Integration to my HA core on Docker but when I start the integration process I receive an "unknown error occurred"

My network IPs class is different from the default 192.168.1.xxx

What version of Home Assistant Core has the issue?

core 2023.3 --> 2023.3.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

SFR Box

Link to integration documentation on our website

https://www.home-assistant.io/integrations/sfr_box/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @epenet, mind taking a look at this issue as it has been labeled with an integration (sfr_box) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of sfr_box can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign sfr_box Removes the current integration label and assignees on the issue, add the integration domain after the command.

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sfr_box documentation sfr_box source _{^{(message by IssueLinks)}}

[epenet]

Did it work before? Or it has never worked? Please make sure that you enable debug and provide a full log.

[Danifly80]

Sorry my mistake in closing this. The integration never work for me, I tested all the version from the first so far. I can't give you a log of the integration because I can't install the integration, do you like to have a full log of HA?

thanks

[epenet]

Yes I need a full ha log. Please enable debug logging also for sfrbox_api

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.