Oral-B iO 9 detected as 6/7

[Eyco1981]

The problem

My Oral-B iO Series 9 is detected as an 6/7 in the Core release 2023.2.x and was detected as an 7/8 until release 2023.1.7. The bluetooth advertisement data is stated in the logs section of this issue.

What version of Home Assistant Core has the issue?

2023.2.1

What was the last working version of Home Assistant Core?

unknown

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Oral-B

Link to integration documentation on our website

https://www.home-assistant.io/integrations/oralb/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2023-02-04 17:51:04.869 DEBUG (MainThread) [homeassistant.components.bluetooth.manager] hci0 (E4:5F:01:6F:FF:84) [connectable]: B0:D2:78:1D:67:78 AdvertisementData(local_name='Oral-B Toothbrush', manufacturer_data={220: b'\x062k\x08R\x00\x00\x00\x01\x00\x04'}, service_uuids=['00001800-0000-1000-8000-00805f9b34fb', '00001801-0000-1000-8000-00805f9b34fb', 'a0f0ff00-5047-4d53-8208-4f72616c2d42', 'a0f0ff20-5047-4d53-8208-4f72616c2d42', 'a0f0ff80-5047-4d53-8208-4f72616c2d42'], tx_power=0, rssi=-68) match: {'oralb'}

Additional information

No response

[home-assistant[bot]]

Hey there @bdraco, @lash-l, mind taking a look at this issue as it has been labeled with an integration (oralb) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of oralb can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Change the title of the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign oralb Removes the current integration label and assignees on the issue, add the integration domain after the command.

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[Lash-L]

Okay looking at this, this is very strange. Your io9 seems to give rather different data than most other io9s we have seen. the manufacturer_data matches the 6/7 identically. I'm not really sure what to do, I could theoretically make it label as 6/7/9, but that seems a bit excessive.

I'm going to put this one on hold for a bit while I think about it.

[brumouta]

I just bought an oral b io 9s and it’s detected as 6/7 on home assistant.

[permaN00Bwastaken]

Same. +1

[jazzamac]

I've got the same issue. My black iO 9 is detected as an 8/9 and reports and nine entities. My wife's newer white iO9 is detected as a 6/7. It reports eight entities (no battery status; the one thing I really want).

[prvashisht]

+1 on this. IO 9N is detected as 6/7 with 4 zones, but mine has 6.

[bdraco]

The model doesn’t really matter as long as the IO series is reported as they are all the same

if you don’t have battery it’s because you are out of range or the proxy you are using doesn’t support active connections.

[Doughboy68]

My io9 black I just got shows as 6/7 and has nine entities including battery. 4 sectors but I’m not sure how this relates to the 12 zones it is supposed to have.

[brumouta]

Mine black IO 9 shows as 6/7 and 0 sectors

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[Klakurka]

Same issue with iO Series 10.