After upgrading QVR Pro to 2.2.0.0 the integration seems to be broken

[rejishkr]

The problem

QVR Pro integration is broken after upgrading to version 2.2.0.0 (QVR Pro).

What version of Home Assistant Core has the issue?

2022.5.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

QVR Pro

Link to integration documentation on our website

https://www.home-assistant.io/integrations/qvr_pro/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.qvr_pro.camera
Source: components/qvr_pro/camera.py:108
Integration: QVR Pro (documentation, issues)
First occurred: 10:25:31 AM (1 occurrences)
Last logged: 10:25:31 AM

Error getting image: {'{\n"success":false,\n"error_code":-1325400062\n"error_message":"Insufficient permissions"\n}\n': '{\n"success":false,\n"error_code":-1325400062\n"error_message":"Insufficient permissions"\n}\n'}

Additional information

No response

[probot-home-assistant[bot]]

qvr_pro documentation qvr_pro source _{^{(message by IssueLinks)}}

[probot-home-assistant[bot]]

Hey there @oblogic7, mind taking a look at this issue as it has been labeled with an integration (qvr_pro) you are listed as a code owner for? Thanks! _{^{(message by CodeOwnersMention)}}

[macflyhub]

I thought I had a fault with HA and messed around for the entire day trying to get this working. Only just seen this and realised its the same issue.

[disturbed-pixel]

I can also confirm i have the same problem since updating to QVR 2.2.0.0 yesterday.

@macflyhub - i was exactly the same, wasting a few hours and should have come here first!

[M3ntalBadg3r]

To add to the above, I have 4 cameras setup in QVR Pro, 3 are doing motion detection on the cameras themselves, these no longer work in HA, the fourth has been configured so that QVR Pro handles the motion detection, this still works in HA

[braam]

Hi, having the same issue.. any ideas on how to get this fixed?

[arkadiusz-kopicinski]

I do confirm, I have exactly the same issue.

[FlemmingKrarup]

I also see the exact same thing.

[collinsjoshw]

Same behavior here.

[ryangottlieb]

Digging into this a bit, All my HIKVision cameras are not showing up, but my others that are in ONVIF are still showing up. I enabled ONVIF on one of my HIKVision's and changed QVR Pro over to that, did a restart and it still is not working.

Checked all permissions. even tested letting it use a admin account and still no look. going to dig into the code to see if I can find anything. Not sure where the API for QVRPro is

[braam]

It does looks like the API has changed indeed, but I couldn't find any information about it neither.

For the moment I switched to direct streaming links in HA but that's pretty slow.

Op zo 17 jul. 2022 22:30 schreef Ryan @.***>:

Digging into this a bit, All my HIKVision cameras are not showing up, but my others that are in ONVIF are still showing up. I enabled ONVIF on one of my HIKVision's and changed QVR Pro over to that, did a restart and it still is not working.

Checked all permissions. even tested letting it use a admin account and still no look. going to dig into the code to see if I can find anything. Not sure where the API for QVRPro is

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/72296#issuecomment-1186602306, or unsubscribe https://github.com/notifications/unsubscribe-auth/AKTQXBQMVG2PKW2XT5CE3PDVURUNJANCNFSM5WS2NU2Q . You are receiving this because you commented.Message ID: @.***>

[ryangottlieb]

@braam do you have access to the API?

[arkadiusz-kopicinski]

I did rollback to 2.1.5.0

Here is the link to QVR Pro from QNAP

https://download.qnap.com/QPKG/QVRProServer_2.1.5.0_20220111_x86_64.zip

The best solution for this moment, direct stream is so slow.

[braam]

I opend a ticket with QNAP Taiwan to retrieve the API docs.. still waiting for it though.

Op zo 17 jul. 2022 22:30 schreef Ryan @.***>:

Digging into this a bit, All my HIKVision cameras are not showing up, but my others that are in ONVIF are still showing up. I enabled ONVIF on one of my HIKVision's and changed QVR Pro over to that, did a restart and it still is not working.

Checked all permissions. even tested letting it use a admin account and still no look. going to dig into the code to see if I can find anything. Not sure where the API for QVRPro is

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/72296#issuecomment-1186602306, or unsubscribe https://github.com/notifications/unsubscribe-auth/AKTQXBQMVG2PKW2XT5CE3PDVURUNJANCNFSM5WS2NU2Q . You are receiving this because you commented.Message ID: @.***>

[braam]

@ryangottlieb I do have access to the API now, can you contact me on the home-assistant forums? Username: BraamVH

[braam]

I did rollback to 2.1.5.0

Here is the link to QVR Pro from QNAP

https://download.qnap.com/QPKG/QVRProServer_2.1.5.0_20220111_x86_64.zip

The best solution for this moment, direct stream is so slow.

thanks

[hell1337hound]

yep also have the same problem

[arkadiusz-kopicinski]

Any news regarding this integration?

[Milan1989]

Hello,

When do you expect the problem to be solved?

Thank you in advance!

[hell1337hound]

hey @oblogic7 can you throw us an update?

[oblogic7]

I need to remove myself from codeowners for this module. I stopped using QVR Pro quite a while ago due to lack of support for the API from QNAP.

On Mon, Oct 3, 2022 at 10:59 PM hell1337hound @.***> wrote:

hey @oblogic7 https://github.com/oblogic7 can you throw us an update?

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/72296#issuecomment-1266331120, or unsubscribe https://github.com/notifications/unsubscribe-auth/AADOZUAIXZH5PTC2UBG6EITWBOMRZANCNFSM5WS2NU2Q . You are receiving this because you were mentioned.Message ID: @.***>

[Milan1989]

Is there anyone who can support QVR pro integration? As I read @braam has access for the API.

[mbay0r]

no one? :-(

[JanWitvrouwen]

If the api changes are published, i'm willing to take a look at it as well. Looking forward to having this integration working again.

[mbay0r]

@JanWitvrouwen that would be nice. thanks. Maybe @braam is able to give you the access.

[braam]

Hi Jan, I do have the api documentation, how can I contact you? I am not allowed to share it in public. Maybe you have an account on the homeassistant forum?

Thanks

Op ma 2 jan. 2023 13:48 schreef mbay0r @.***>:

@JanWitvrouwen https://github.com/JanWitvrouwen that would be nice. thanks. Maybe @braam https://github.com/braam is able to give you the access.

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/72296#issuecomment-1368918326, or unsubscribe https://github.com/notifications/unsubscribe-auth/AKTQXBQPUAUNVMNQFPSSBXTWQLFA3ANCNFSM5WS2NU2Q . You are receiving this because you were mentioned.Message ID: @.***>

[JanWitvrouwen]

Hi braam, I'm on the homeassistant forum as JanWitvrouwen (original,I know ;-) )

[bkosick]

Hi Braam, Any chance you'd be willing to send me the API Docs as well?

Thanks Brian

[mbay0r]

Any News here? thanks a lot.

[braam]

API is shared as requested, I'm also looking forward to some feedback guys? 🙂

Op ma 30 jan. 2023 12:29 schreef mbay0r @.***>:

Any News here? thanks a lot.

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/72296#issuecomment-1408457842, or unsubscribe https://github.com/notifications/unsubscribe-auth/AKTQXBSUF6HF6GCRGJFJPDTWU6QZLANCNFSM5WS2NU2Q . You are receiving this because you were mentioned.Message ID: @.***>