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Tuya Smart IR and its integrated device shows as unsupported

Open auliarshad opened this issue 3 years ago • 146 comments

The problem

Hi, I use Tuya app to integrate with my smart devices from BARDI (local smart home company from Indonesia, https://bardi.co.id/ ). Currently I can control my Air Conditioner and TV via their Smart IR device

Image from iOS

However, integrating my HA with Tuya integration shows that the devices is unsupported and have no entities to be controlled. Pardon i'm quite new in HA. Kindly guide me on this. I already provided the diagnostic log above. Thank you

image

What version of Home Assistant Core has the issue?

core-2022.2.9

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya

Diagnostics information

config_entry-tuya-c32dce7ad5ee18ff3f68cf4ad092f4f1.json.txt

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

auliarshad avatar Feb 19 '22 11:02 auliarshad

Hey there @tuya, @zlinoliver, @metisu, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks! (message by CodeOwnersMention)


tuya documentation tuya source (message by IssueLinks)

any news about this ?

jocamane avatar Mar 18 '22 14:03 jocamane

+1 I'm in exactly the same situation, I guess if tuya have no interest on solving this we'll just have to flash the devices...

rodsolmi avatar Mar 28 '22 15:03 rodsolmi

+1, same situation since tuya v2 was deprecated for direct integration in HA core

Mocheto avatar Apr 29 '22 08:04 Mocheto

+1!

DeanoAus avatar May 09 '22 03:05 DeanoAus

Looking at the tuya dev platform, the IR blaster is online. I can control it fine via the tuya app and home assistant picks it up as being a valid device, but won't give me any entities to control.

DeanoAus avatar May 09 '22 03:05 DeanoAus

+1

elad-bar avatar May 13 '22 08:05 elad-bar

+1, i have smart IR + temperature and humidity sensor from Almo. Also detected as unsupported in ha.

jayadic avatar May 16 '22 12:05 jayadic

  • 1 working fine in the app but unsuported in ha

luizaq avatar May 26 '22 20:05 luizaq

same issue with "Smart IR (unsupported) by Tuya". Still not supported? what a pity

Ayo91 avatar Jun 15 '22 18:06 Ayo91

+1 is there any update?

ztanming avatar Jun 16 '22 16:06 ztanming

Same issue. Any updates?

kielstr avatar Jun 18 '22 09:06 kielstr

It seems is a limitation in the Tuya api because I tried to use api calls and not able to execute any command with the IR device....

I also used Local Tuya integration and I was not able to setup the IR device. Other sensors were setup correctly.

Ayo91 avatar Jun 18 '22 17:06 Ayo91

Local tuya has no implementation for that, I hope HA back support those devices.

please priorize this issue/feature!

Mocheto avatar Jun 19 '22 10:06 Mocheto

Same issue. Not sure if it helps but if I download diagnostics from this screen : image I can see a json with these values : "status": { "va_temperature": 248, "va_humidity": 44 } Which is correct so perhaps if we had a way of polling this...

arcaneiceman avatar Jun 25 '22 16:06 arcaneiceman

I join this topic. Let's see if someone finds a solution! Thank you!

albertruizalonso avatar Jun 27 '22 23:06 albertruizalonso

I've found a workarround:

You can create scenarios to run, will you create within the app not from Home Assistant. once a scenario is being created it will show up in HA. They are all transferred to HA official Tuya integration. You can find them under scenes section.

Mocheto avatar Jun 28 '22 10:06 Mocheto

i have same problem with perenio red atom (ir device) and climate device

strozl avatar Jul 06 '22 18:07 strozl

I did it a scenario in Smart Life and it works fine but no scenes appear in HA I can also activate the scenario via Alexa and works fine but not in HA

Diacoin avatar Jul 10 '22 16:07 Diacoin

I don't know why I have the feeling that nobody is working lately (in the last maybe 6 month or more) to add new Tuya devices support in HA. I also have a Smart IR Tuya device which is working fine in the Tuya app, though it's shown as " Smart IR (unsupported) by Tuya" in the device info, same as many of you are reporting.

My Smart IR device seems to be reporting the temp and humidity, as I can see them in the diagnostics json txt file, but no entities shown. It's category is "wnykq", which does not appear in the HA official list of the Tuya Supported Device Category so obviously nobody from Tuya or HA worked on adding additional Tya supported devices since Release 2021.11.

Home Assistant team guys, is anybody from your team working on the Tuya integration, or it's left in between the chairs? as I see in several posts that there is a ping-pong between HA team pointing to Tuya IoT and Tuya IoT pointing back to HA? Any further development to support new Tuya devices not present in the Tuya supported devices official list?

AdrianTindeche avatar Jul 25 '22 09:07 AdrianTindeche

it can be said more loudly but not so clear.

I see a lot of new features but not fixes for "new tuya integration".

I prefer the old integration working with all tuya devices... than the newer. Please, can you fix it?... is a lost feature

Mocheto avatar Jul 25 '22 18:07 Mocheto

I add to the post. Please react

macabrismix avatar Jul 25 '22 18:07 macabrismix

"I don't know what you're talking about... There's no unsupported features" All but 1 Tuya device is unsupported image

Biztactix-Ryan avatar Aug 09 '22 01:08 Biztactix-Ryan

Same here, unsupported by Tuya. Any solution yet ?

ausfas avatar Aug 14 '22 09:08 ausfas

Same here, unsupported by Tuya. Any solution yet ?

working with scenes solved my the problems with not supported devices...!

Ayo91 avatar Aug 15 '22 10:08 Ayo91

Yes, that's a solution but it is not a final solution. Please we are still waiting for a lost feature in HA

Mocheto avatar Aug 15 '22 17:08 Mocheto

Same here, looking for being supported one day.

fabriciolb avatar Aug 16 '22 02:08 fabriciolb

same here, waiting for solution

CristhoferAlencar avatar Aug 22 '22 22:08 CristhoferAlencar

same problem~

TWei-1101 avatar Aug 27 '22 12:08 TWei-1101

same problem

Bobsilvio avatar Aug 29 '22 15:08 Bobsilvio