No power entity for the LG ThinQ - Washer - Energy is shown in the LG App

[bschatzow]

The problem

I have the information in the Lg ThinQ app, but not in HA. The release notes in the beta says I should see the energy used. I do not.

What version of Home Assistant Core has the issue?

2025.10.0b5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

LG Thin

Link to integration documentation on our website

https://www.home-assistant.io/integrations/lg_thinq/

Diagnostics information

N/A

Example YAML snippet

N/A

Anything in the logs that might be useful for us?

Additional information

No response

[home-assistant[bot]]

Hey there @lg-thinq-integration, mind taking a look at this issue as it has been labeled with an integration (lg_thinq) you are listed as a code owner for? Thanks!

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[PurelyNicole]

@bschatzow I had the same thing with my refrigerator. I had to recreate my personal access token and re-add the integration to get the energy sensors to work.

[bschatzow]

I assume you did this during the beta? If so, I would still like the developers to look into this as a user should not need to do this.

[mattdevo1]

I’m running the 2025.10.0 release (not beta) and had the same experience. Needed to delete and re add the integration after generating a new access token for this to work. It wasn't clear in the release notes that was required.

[PurelyNicole]

I assume you did this during the beta? If so, I would still like the developers to look into this as a user should not need to do this.

I did it on 2025.10.0. And I agree it shouldn't be needed, or if it is it should be noted.

[chilicheech]

So, I did this and I now get the energy sensors for the fridge, but i'm not getting them for the dishwasher.

[nebhale]

The newly generated token is definitely required (makes sense given how scopes work). In my setup I've gotten power entities my washer but not my dryer.

[mattdevo1]

Interesting. With the new token, It's working for my washer and dryer, but not my dishwasher...

On Thu, Oct 2, 2025 at 9:03 AM Ben Hale @.***> wrote:

nebhale left a comment (home-assistant/core#153275) https://github.com/home-assistant/core/issues/153275#issuecomment-3361999229

The newly generated token is definitely required (makes sense given how scopes work). In my setup I've gotten power entities my washer but not my dryer.

— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/153275#issuecomment-3361999229, or unsubscribe https://github.com/notifications/unsubscribe-auth/AF25BGDMFUHMVX5GWH4RBKD3VVEGHAVCNFSM6AAAAACH5P4NW6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTGNRRHE4TSMRSHE . You are receiving this because you commented.Message ID: @.***>

[bschatzow]

So everyone above is saying you need to uninstall, reinstall with a new token to get it to work? Is there anyway to just change the token?

[emog]

I uninstall, reinstall with a new token but the energy sensor is still not available. All Scope Of Authority options are selected for the token. The energy monitoring is shown in the LG Thinq mobile app (This month/ Last month)

[hristo-atanasov]

I did the same like @emog and nothig changed. No energy sensor for me too.

[silverio28]

I uninstall, reinstall with a new token but the energy sensor is still not available. All Scope Of Authority options are selected for the token. The energy monitoring is shown in the LG Thinq mobile app (This month/ Last month)

i did the same and no energy sensor

[stibbzy]

Same here. Brand new token, no energy sensors on my washer

[bedson87]

In my case, the sensors related to measuring the electricity consumption for the refrigerator appeared after the update to 2025.10. After the update to 10.1, the entities became unavailable. Edit: New token works. Will see..

[nebhale]

The newly generated token is definitely required (makes sense given how scopes work). In my setup I've gotten power entities my washer but not my dryer.

Following up after a couple of days of washing and drying and I am starting to see data for the energy sensors that did show up. It does follow the documented behavior of only publishing a single roll up once per day, but unfortunately it publishes the day before's energy early in the morning of the day after. In other words you'll get energy usage for Monday logged on Tuesday, which actually makes your energy graphs less accurate, not more.

[iamthetrees]

The newly generated token is definitely required (makes sense given how scopes work). In my setup I've gotten power entities my washer but not my dryer.

Following up after a couple of days of washing and drying and I am starting to see data for the energy sensors that did show up. It does follow the documented behavior of only publishing a single roll up once per day, but unfortunately it publishes the day before's energy early in the morning of the day after. In other words you'll get energy usage for Monday logged on Tuesday, which actually makes your energy graphs less accurate, not more.

@nebhale i'm not seeing any energy related sensors / entities for my washer, was that the same for you then after a couple of days they showed up? Or were the sensors / entities there but no data at first?

[nebhale]

@nebhale i'm not seeing any energy related sensors / entities for my washer, was that the same for you then after a couple of days they showed up? Or were the sensors / entities there but no data at first?

@iamthetrees For my Washer, the entities showed up immediately but no data flowed until the next day (aggregating all usage from the data before). This shows up as

(I do not generally do laundry at one in the morning 😂)

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My dryer on the other hand has never had any energy entities even though energy is tracked in the app.

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And for completeness, users are on the hook to add the entities to their energy boards themselves; this does not happen automatically.

[jasonpstokes]

Thanks @nebhale, so we know what it's meant to look like!

I'm also not getting any energy data, after creating a new PAT and removing / re-adding the integration. Hopefully this is still being rolled out...

My washer is a WV9-1610W.

[Landsailor]

Same issue here for the DLGX4001W Dryer.

LG app shows power usage going back to when we bought it in 2024. Updated the PAT, deleted the old one, uninstalled, and reinstalled the integration, still no energy entities.

[hristo-atanasov]

I'm verry dissapointed by LG. Not a single line from their developers. Everyone is acting on blind to try to see their data. Why don't they explain what and why is possible to see and why not. Maybe we all have to tag @LG-ThinQ-Integration in this issue, so they see all the emails?

[LG-ThinQ-Integration]

🧭 Energy Monitoring Guide for LG ThinQ Integration

Energy monitoring support is gradually expanding by country and device type.
If the "Energy usage by device" is visible in the ThinQ mobile app, it will soon be available in Home Assistant (HA) as well.

⚠️ Supported devices: ThinQ App > Care Tab > Energy Usage of Device(s) > Usage by Device > View Details

⚠️ Note: thinqconnect has limitations on API call frequency.
Data updates via frequent API calls are not supported.
The integration is designed to refresh once early each morning.

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🔐 1. New PAT Required

A new permission scope is required.
Please reissue your Personal Access Token (PAT).

⚠️ Editing an existing PAT is currently not supported.

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🔄 2. Delete and Re-add Entry

The LG ThinQ integration uses a unique_id tied to the PAT.
To update your setup:

• Delete the existing entry
• Add a new entry using the new PAT

Since the account and devices remain the same, your previous device settings will be restored automatically when re-added.

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🛠️ 3. Troubleshooting Missing Energy Sensors

If a device supports energy monitoring in the ThinQ mobile app but does not appear in HA, please report it using the steps below.

The energy service backend requires device_id for debugging, so log information is essential.

Steps:

1. Enable debug logging 2. Reload the integration 3. If a specific device’s energy sensor is missing, please comment with:

• Device model (Device info)
• Country
• Download logs (attach via drop)

Example:

Model info: FAFXU22027 (DEVICE_WASHER)  
Country info: United States  
Log file: home-assistant_lg_thinq_2025-10-22T02-13-54.522Z.log

[stibbzy]

@LG-ThinQ-Integration Is it possible to have a configurable update time?

At least for my situation, it makes much more sense to update the data as close to, but not after, midnight. At least then the energy usage is accounted for on the same day, rather than the following day.

As it stands right now, updating early in the morning means that my whole-of-home energy usage for the day is thrown off by the extra consumption by this integration not being on the same day.

[LG-ThinQ-Integration]

@stibbzy To prevent overload caused by simultaneous updates, the update time varies by device and occurs randomly between 1 AM and 3 AM. Today's data may be inaccurate due to different aggregation cycles between device servers, so we are providing yesterday's data instead. Would you like to obtain the total energy usage of your household devices for today? If so, would a custom service that allows you to specify the date and call the API be helpful?

[stibbzy]

@LG-ThinQ-Integration Yes, that would be fantastic! Total energy usage for the day for all my household devices is the overall goal.

[jasonpstokes]

My washer is a WV9-1610W.

Device model: F_V__Y___W.B__QEUK (DEVICE_WASHER) Country: Australia Logs: home_assistant_thinq_logs_2025_10_22.txt

+1 for obtaining daily total energy usage via automation. (Plus being able to specify a date would allow an initial pull of all our historical usage data too!?)

[silverio28]

@LG-ThinQ-Integration Thanks for the explanation My washer and dryer aren't working. in the app the official model is: F4DR7510SGH

Model info: Y_VB_F___W.B32QEUK (DEVICE_WASHER) Country info: Portugal Log file:

home-assistant_lg_thinq_2025-10-22T17-00-58.086Z.log

[stefanjakl]

@LG-Thinq-Integration Here's my data:

Model info: F_V8_Y___W.B_2QEUK (DEVICE_WASHER)
Country info: Austria (AT)
Log file: home-assistant_lg_thinq_2025-10-22T18-56-58.512Z.log

The LG ThinQ Android App does show energy usage data in kWh for my washer (F2V7SLIMBE_ABWQWDG), but the Home Assistant integration is missing the energy sensors.

In the logs it says Failed to get energy profile, followed by a ThinQAPIException: NOT_OWNED_DEVICE (1212), whatever that means.

home-assistant_lg_thinq_2025-10-22T18-56-58.512Z.log

Hope that helps.

PS. I'd also be happy about a possibility to query the energy usage for the same day.

[nebhale]

@silverio28 Looking over your logs I've noticed:

2025-10-16 18:26:02.956 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration smartthinq_sensors which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant

My guess is that you're using this "non-official" integration instead of the official integration. Alternately, you might have both and one is interfering with the other.

[nebhale]

@jasonpstokes You've got the same problem as @stefanjakl

2025-10-22 20:13:41.236 DEBUG (MainThread) [thinqconnect.integration.homeassistant.api] Failed to get energy profile, device=fcfd6af043ce068f3df7caa40a91df83c45c63f4aea428fec53e5c88b3801316, reason=ThinQAPIException: NOT_OWNED_DEVICE (1212) - Not owned device

No idea what it means, but it's always good to know that it's not just you.

[nebhale]

As it stands right now, updating early in the morning means that my whole-of-home energy usage for the day is thrown off by the extra consumption by this integration not being on the same day.

@LG-ThinQ-Integration I want to second (or third or fourth) this and I'll put in a reference to my earlier post about how this throws off energy tracking (complete with screenshots!).