Alexa Devices stopped working
The problem
This has been working perfectly since core-2025.6 but for some reason today I am getting two log errors.
I did update today to 2025.6.1 but I am not sure if it's that:
What version of Home Assistant Core has the issue?
core-2025.6.1
What was the last working version of Home Assistant Core?
core-2025.6.0
What type of installation are you running?
Home Assistant OS
Integration causing the issue
https://www.home-assistant.io/integrations/alexa_devices
Link to integration documentation on our website
Alexa Devices
Diagnostics information
No option to download:
Example YAML snippet
Anything in the logs that might be useful for us?
Log Issue #1:
Logger: py.warnings
Source: components/alexa_devices/coordinator.py:54
First occurred: 4:41:49 PM (22 occurrences)
Last logged: 4:58:31 PM
/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py:355: RuntimeWarning: coroutine 'AmazonEchoApi._ignore_ap_sigin_error' was never awaited if not self._ignore_ap_sigin_error(resp):
Log Issue #2:
Logger: homeassistant.components.alexa_devices
Source: helpers/update_coordinator.py:382
integration: Alexa Devices (documentation, issues)
First occurred: 4:45:14 PM (16 occurrences)
Last logged: 4:58:31 PM
Unexpected error fetching [email protected] data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data
return await self.api.get_devices_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 700, in get_devices_data
entity_ids_list = await self._get_devices_ids()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 513, in _get_devices_ids
network_detail = orjson.loads(json_data["networkDetail"])
~~~~~~~~~^^^^^^^^^^^^^^^^^
KeyError: 'networkDetail'
Additional information
No response
Hey there @chemelli74, mind taking a look at this issue as it has been labeled with an integration (alexa_devices) you are listed as a code owner for? Thanks!
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@home-assistant closeCloses the issue. -
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alexa_devices documentation alexa_devices source (message by IssueLinks)
π Potential duplicate detection
I've analyzed similar issues and found the following potential duplicates:
- #146862: Amazon Alexa Devices - No Devices after Bump aioamazondevices to 3.1.3
- #146786: Unexpected error fetching/Keyerror
- #146836: Alexa Devices: Failure in 2025.6.1 Serial number
- #146782: Alexa Device failing to load after 2025.6.1 update
What to do next:
- Please review these issues to see if they match your issue
- If you find an existing issue that covers your problem:
- Consider closing this issue
- Add your findings or π on the existing issue instead
- If your issue is different or adds new aspects, please clarify how it differs
This helps keep our issues organized and ensures similar issues are consolidated for better visibility.
This message was generated automatically by our duplicate detection system.
Same issue has shown up for me.
Logger: homeassistant.components.alexa_devices
Source: helpers/update_coordinator.py:382
integration: Alexa Devices (documentation, issues)
First occurred: 07:39:20 (77 occurrences)
Last logged: 08:19:54
Unexpected error fetching a***@j******i.co.uk data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data
return await self.api.get_devices_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 700, in get_devices_data
entity_ids_list = await self._get_devices_ids()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 513, in _get_devices_ids
network_detail = orjson.loads(json_data["networkDetail"])
~~~~~~~~~^^^^^^^^^^^^^^^^^
KeyError: 'networkDetail'
Reverting back to 2025.6.0 fixed the issue for now
If this helps, I installed the Alexa integration on 2025.6.0 and all devices showed up OK, but speak/announcements didn't work.
Updated to 2025.6.1 and speak/announcements appeared to now work however, after updating a few other unrelated integrations that asked for a restart I found this Alexa integration now had the "networkDetail" issue.
Same here
Protokolldetails (FEHLER)
Logger: homeassistant.components.alexa_devices
Quelle: helpers/update_coordinator.py:382
Integration: Alexa Devices (Dokumentation, Probleme)
Erstmals aufgetreten: 11:27:46 (6 Vorkommnisse)
Zuletzt protokolliert: 11:28:35
Unexpected error fetching [email protected] data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data
return await self.api.get_devices_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 700, in get_devices_data
entity_ids_list = await self._get_devices_ids()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 513, in _get_devices_ids
network_detail = orjson.loads(json_data["networkDetail"])
~~~~~~~~~^^^^^^^^^^^^^^^^^
KeyError: 'networkDetail'
Same here;
2025-06-15 12:06:09.608 ERROR (MainThread) [homeassistant.components.alexa_devices] Unexpected error fetching [email protected] data Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh self.data = await self._async_update_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data return await self.api.get_devices_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 700, in get_devices_data entity_ids_list = await self._get_devices_ids() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 513, in _get_devices_ids network_detail = orjson.loads(json_data["networkDetail"]) ~~~~~~~~~^^^^^^^^^^^^^^^^^ KeyError: 'networkDetail'
I updated to core-2025.6.1, then enabled 2FA on my Amazon account, then tried to setup this addon, but I'm also getting the same error "networkDetail".
Logger: py.warnings
Quelle: components/alexa_devices/coordinator.py:54
Erstmals aufgetreten: 12:24:37 (3 Vorkommnisse)
Zuletzt protokolliert: 12:25:09
/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py:355: RuntimeWarning: coroutine 'AmazonEchoApi._ignore_ap_sigin_error' was never awaited if not self._ignore_ap_sigin_error(resp):
Logger: homeassistant.components.alexa_devices
Quelle: helpers/update_coordinator.py:382
Integration: Alexa Devices (Dokumentation, Probleme)
Erstmals aufgetreten: 12:24:37 (4 Vorkommnisse)
Zuletzt protokolliert: 12:25:31
Unexpected error fetching [email protected] data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data
return await self.api.get_devices_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 700, in get_devices_data
entity_ids_list = await self._get_devices_ids()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 513, in _get_devices_ids
network_detail = orjson.loads(json_data["networkDetail"])
~~~~~~~~~^^^^^^^^^^^^^^^^^
KeyError: 'networkDetail`
'``
Hi @oneseventhree , thx for reporting.
Fix on the way.
Hello. The same thing happened to me as the other members of this forum describe, but I deleted my account and tried to log back in. The first time I didn't have any credential issues, but the error persisted. I deleted my account again, and when I tried to create my account again, I only got a credential error.
Hi @oneseventhree , thx for reporting.
Fix on the way.
Thank you for a great integration! Looking forward to its evolution so hopefully we can get rid of Alexa media player π
Same here.
@oneseventhree only reason I can't get rit of the "old" integration is this one doesn't support the temp sensor of the speaker yet.
@chemelli74 Downgrading HA OS to 2025.6 is making Alexa devices announce notification without any issue. I'm using below -
action: notify.send_message metadata: {} data: message: Washer is done. target: device_id: ef8a9xxxxxxxxxxxxxxxxx
Fyi - I'm using Amazon.in and notifications get announced on both echo dot 3rd gen and echo show 5 2nd gen.
Thanks a lot for bringing Alexa integration. Wish to have it working with 2025.6.1 and future without any issue.
i cannot subscribe to this so adding a note here, i also rolled back and it works now, not on latest 2025.6.1
Some reason all my automations that have been running since 2025.06 have stopped working. Nothing in logs but restarting has fixed it - not sure what caused it as all entities were updating but no audio was coming out when using SPEAK
same issue:
Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh self.data = await self._async_update_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/alexa_devices/coordinator.py", line 54, in _async_update_data return await self.api.get_devices_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 700, in get_devices_data entity_ids_list = await self._get_devices_ids() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aioamazondevices/api.py", line 513, in _get_devices_ids network_detail = orjson.loads(json_data["networkDetail"]) ~~~~~~~~~^^^^^^^^^^^^^^^^^ KeyError: 'networkDetail'
A bug fix has been merged to the dev branch. It will hopefully make it into the next patch.
Hat bei mir genau 2 Tage gut funktioniert, dann mit 2025.6.1 der Fehler: Einrichtungsfehler, wird erneut versucht: 'networkDetail'
The same here, it says that is closed, but, i have the same problem with all updated, i try to delete it and configure from 0. But now i can't acces (Unknown error ocurred)
The same here, it says that is closed, but, i have the same problem with all updated, i try to delete it and configure from 0. But now i can't acces (Unknown error ocurred)
Itβs closed because itβs fixed in the new update that ISNT out yet π It was meant to come out 11th July but itβs been delayed. Maybe 14th
I'm still getting this issue on the latest version 2025.7.3
Logger: aioamazondevices Source: components/alexa_devices/coordinator.py:54 First occurred: 19:55:10 (1 occurrence) Last logged: 19:55:10
Sensors data not available [/api/phoenix error 'Miscellaneous Persistent Warning'], skipping