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Zigbee now slow or stopped

Open Leadcapsule opened this issue 9 months ago • 8 comments

The problem

Latest updates on HA OS and Core yesterday. ZigBee noW intermittent to stopped. Apologies if all needed info not provided, I am new at this. Please let me know right way to submit. Thank you.

What version of Home Assistant Core has the issue?

2025.4.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Zigbee Home Automation

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet


Anything in the logs that might be useful for us?

Logger: homeassistant.components.automation.garage_rocket
Source: components/automation/__init__.py:738
integration: Automation (documentation, issues)
First occurred: 8:56:54 AM (2 occurrences)
Last logged: 9:08:48 AM

Error while executing automation automation.garage_rocket: Failed to send request: Failed to enqueue message: <sl_Status.ZIGBEE_MAX_MESSAGE_LIMIT_REACHED: 3075>

Logger: homeassistant.components.automation.garage_rocket_radio_eyeball_outlets
Source: helpers/script.py:2057
integration: Automation (documentation, issues)
First occurred: 8:40:52 AM (5 occurrences)
Last logged: 8:53:36 AM

Garage -Rocket, Radio, Eyeball outlets on: Error executing script. Error for device at pos 1: Failed to send request: Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>
Garage -Rocket, Radio, Eyeball outlets on: Error executing script. Error for device at pos 1: Failed to send request: Failed to enqueue message: <sl_Status.ZIGBEE_MAX_MESSAGE_LIMIT_REACHED: 3075>

Additional information

No response

Leadcapsule avatar Apr 16 '25 13:04 Leadcapsule

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

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zha documentation zha source (message by IssueLinks)

home-assistant[bot] avatar Apr 16 '25 16:04 home-assistant[bot]

Can you download diagnostics for the ZHA integration and attach the JSON here?

ZIGBEE_MAX_MESSAGE_LIMIT_REACHED sounds like you have an automation running group commands, which will clog up the network. What adapter are you using and what firmware are you running?

puddly avatar Apr 16 '25 16:04 puddly

Thanks very much!

Adapter, if I understood correctly is SONOFF Zigbee 3.0 USB Dongle Plus V2. I do not see how to check the firmware…will research if you direct.

config_entry-zha-1398393194807edb606d6703d30abc85.json

Leadcapsule avatar Apr 16 '25 21:04 Leadcapsule

Good day, didn't want to flood useless information… Could I ask you for more direction on what the adapter is, so I can get you the firmware version?

Thank you again.

Leadcapsule avatar Apr 18 '25 14:04 Leadcapsule

That info is in the diagnostics you uploaded: SONOFF Zigbee 3.0 USB Dongle Plus V2, running firmware 6.10.3.0 build 297.

Are you using Zigbee groups to control your devices? Or are you turning individual ones on/off?

puddly avatar Apr 20 '25 16:04 puddly

Thanks very much!Individual on and off. On Apr 20, 2025, at 12:31 PM, puddly @.> wrote: That info is in the diagnostics you uploaded: SONOFF Zigbee 3.0 USB Dongle Plus V2, running firmware 6.10.3.0 build 297. Are you using Zigbee groups to control your devices? Or are you turning individual ones on/off?—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.>

puddly left a comment (home-assistant/core#143092) That info is in the diagnostics you uploaded: SONOFF Zigbee 3.0 USB Dongle Plus V2, running firmware 6.10.3.0 build 297. Are you using Zigbee groups to control your devices? Or are you turning individual ones on/off?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

Leadcapsule avatar Apr 20 '25 16:04 Leadcapsule

I can see my comment was not well formatted, I'm using individual on/offs in an automation that's triggered by a motion

Leadcapsule avatar Apr 23 '25 11:04 Leadcapsule

Having the same issue. I can also add that I can only add new devices in range of the main coordinator now. It will not connect to other routers or on-power devices, not even when trying to "add devices via this device". I also had the issue that the NWK is cycling, but I was able to fix that by updating the main coordinator to Z-Stack 20240710. Devices outside of the main coordinator range also keep dropping off the network.

EDIT: furthermore, various plugs and switches no longer respond when i try to turn them on or off via home assistant, but instantly update when i press the physical button, so reading info works, but setting info doesnt. the issues are all outside of the coordinator range in my garden, but the zigbee network is dense enough with 4 dedicated sonoff routers.

robbe1912 avatar May 05 '25 14:05 robbe1912

I had exactly the same error message, when trying to toggle my brand new Ikea inspelning smart plug. And I solved the problem with a power cycle of my home assistant controller (with the SONOFF Zigbee 3.0 USB Dongle Plus V2).

A few years ago I had a flaky zigbee stick, which I had to power-cycle quite often to get it running again. Note just a reboot of the controller wasn't enough, it really needed to discharge completely.

I hoped this erroneous behavior would be solved with the SONOFF stick, but unfortunately, it seems to have the same issue :(

RonaldHiemstra avatar Jun 18 '25 12:06 RonaldHiemstra

Thanks Ronald. I tried and tried. Took the plunge to Matter 🤦🏻‍♂️On Jun 18, 2025, at 8:06 AM, Ronald Hiemstra @.***> wrote:RonaldHiemstra left a comment (home-assistant/core#143092) I had exactly the same error message, when trying to toggle my brand new Ikea inspelning smart plug. And I solved the problem with a power cycle of my home assistant controller (with the SONOFF Zigbee 3.0 USB Dongle Plus V2). A few years ago I had a flaky zigbee stick, which I had to power-cycle quite often to get it running again. Note just a reboot of the controller wasn't enough, it really needed to discharge completely. I hoped this erroneous behavior would be solved with the SONOFF stick, but unfortunately, it seems to have the same issue :(

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

Leadcapsule avatar Jun 18 '25 12:06 Leadcapsule