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Air return temperature display at 32768°C,

Open okp90 opened this issue 9 months ago • 3 comments

The problem

I use several Aidoo modules on an installation. They work correctly even if they are often unreachable via airzone Cloud. However, they are still functional via Home Assistant and the local network, which is perfect. However, there is a bug with the firmware 10.13/6.20.

The temperature reading does not work and displays 32768°C. This should be the air return temperature (which is used as a measurement for the regulation). The three modules display 32768°C, and this value is fixed and unrelated to the actual temperature of each room.

See attached.

Image

Thank you for your help.

What version of Home Assistant Core has the issue?

2025.3.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet


Anything in the logs that might be useful for us?


Additional information

No response

okp90 avatar Mar 25 '25 12:03 okp90

Hey there @noltari, mind taking a look at this issue as it has been labeled with an integration (airzone_cloud) you are listed as a code owner for? Thanks!

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home-assistant[bot] avatar Mar 25 '25 12:03 home-assistant[bot]

@okp90 please provide the diagnostics data...

Noltari avatar Mar 25 '25 13:03 Noltari

@Noltari here they are

config_entry-airzone-01JPWNVGP7MX4HVP2SCZM24Q38.json

okp90 avatar Mar 25 '25 13:03 okp90

@okp90 I can see that the Local API is returning those values:

"temp_return": -3276.8,
"work_temp": -3276.8,
"roomTemp": 32768,

Unfortunately there's nothing that we can do from our side since it's a FW bug. Please, report this to Airzone so that they can fix it with a FW update.

Noltari avatar Mar 26 '25 15:03 Noltari

@home-assistant close

Noltari avatar Mar 26 '25 15:03 Noltari

Ok, thanks I will try with Airzone Support

okp90 avatar Mar 26 '25 15:03 okp90