core Unifi firmware update status not accurate

The problem

The firmware status in Home Assistant for some of my components are showing "Up-to-date" when they definitely have updates pending in the Unifi UI.

It has worked in the past for me, I'm not exactly sure when it broke, but it may have been when updating to Unifi OS 4.0.

Screenshots below as an example: Screenshot 2024-10-12 at 11 48 50 AM

What version of Home Assistant Core has the issue?

2024.10.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Unifi

Link to integration documentation on our website

https://www.home-assistant.io/integrations/unifi/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

Oct 12 '24 18:10 mattdevo1

Hey there @kane610, mind taking a look at this issue as it has been labeled with an integration (unifi) you are listed as a code owner for? Thanks!

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Oct 12 '24 18:10 home-assistant[bot]

Any thoughts @Kane610 ?

Oct 27 '24 14:10 mattdevo1

Sorry. Havent had time to look into this. And it will be some more time. Busy at work busy in life :/

Oct 27 '24 19:10 Kane610

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

Jan 25 '25 20:01 issue-triage-workflows[bot]

This is still an issue as of HA 2025.1.4 and Unifi OS 4.1.13 (the latest for both as of today).

Any thoughts @Kane610?

Jan 25 '25 20:01 mattdevo1

Still an issue in 2025.2.3...

Feb 13 '25 04:02 mattdevo1

Still an issue in 2025.3.1...

@Kane610 It might be better to remove this feature if it's too difficult to fix. I know there have been other changes to the Unifi integration recently.

Mar 09 '25 19:03 mattdevo1

Hello, it looks ok to me, if you can share debug logs I can have a look at the examples you are suggesting does not work for you

Apr 01 '25 18:04 Kane610

Sorry for my slow reply...my Unifi system was up to date, so I had nothing to test with.

But I'm seeing a UDM Pro update now, which seems to have the same issue. I wonder if it's specifically isolated to UDM Pro updates (any not necessarily updates for hardware devices like in your screenshot above?). I don't have any hardware updates right now, so I can't verify that at the moment.

Here's the latest I'm seeing on my end...

Update showing in the Unifi console:

No update showing through the HA integration:

Apr 19 '25 14:04 mattdevo1

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

Jul 18 '25 15:07 issue-triage-workflows[bot]

This is still not working as of 2025.7.2

It looks like this problem is isolated to Dream Machine update status (or maybe UniFi software in General?) as I can see firmware updates available in home assistant.

Jul 19 '25 21:07 mattdevo1

Hi, I have the same issue in 2025.9.3. In Unifi Network Application at the moment for two of my switches updates are available. Home Assistant shows that the firmwares are up to date. When I open the entity it even shows:

Installed version: 7.2.120.16556
Latest version: 7.1.26.15869

Please let me know what kind of data I shall provide to support.

Sep 18 '25 07:09 mattbue

Still not working for me either. I gave up on using this feature.

Sep 18 '25 12:09 mattdevo1

Without any changes (no software updates), neither on my Unifi setup nor on Home Assistant, today suddenly in Home Assistant I got the notification that for one of my switches a firmware update is available. For my second switch there is also a firmware update available, but for that I get no notification in Home Assistant.

Home Assistant: 2025.9.4

On my Unifi Cloud Key: UniFi OS 4.4.2 Network 9.4.19

Oct 14 '25 21:10 mattbue