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After re-adding pulse, no Tibber pulse sensor data

Open hzulla opened this issue 1 year ago • 0 comments

The problem

Some weeks ago, my local power net provider exchanged the power meter. During this period, I didn't get the new PIN and the Pulse was offline.

During this time, I dutifully updated Home Assistant to current latest versions.

Today, I got the new meter's PIN and re-added the dormant pulse.

The Tibber app shows live data. Also, the API explorer for the query...

subscription{
  liveMeasurement(homeId:"my-home-id"){
    timestamp
    power
    accumulatedConsumption
    accumulatedCost
    currency
    minPower
    averagePower
    maxPower
  }
}

...shows live data.

However, the Tibber integration does not show live data.

There are only 6 entities, none of the Pulse sensor entities are available.

Bildschirmfoto vom 2024-10-09 13-01-50

I tried reloading, I also tried removing the integration and re-adding it. Both didn't help.

The integration mentions this in the diagnostic data:

"data": {
    "homes": [
      {
        "last_data_timestamp": "2024-10-09T23:00:00+02:00",
        "has_active_subscription": true,
        "has_real_time_consumption": false,
        "last_cons_data_timestamp": "2024-10-09T11:00:00+02:00",
        "country": "DE"
      }
    ]

I am not sure if this problem is related to #100100, but the suggested fix didn't help here.

I am also not sure if my problem is #127557, as there is no error log entry as described there.

What version of Home Assistant Core has the issue?

core-2024.10.1

What was the last working version of Home Assistant Core?

unknown, probably the current version of 3-4 weeks ago

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Tibber

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

hzulla avatar Oct 09 '24 09:10 hzulla