core Error on heat pump does not show up

The problem

My heat pump went on error and it does not work anymore. In the ViCare app, it shows an error and does not heat any more. However within HA, the integration shows only that the heat pump is „Idle“. I was expecting, that an error shows up and I can see within HA at least that there is something wrong. Or am I wrong and the integration doesn‘t cover such a thing? (I checked all entities available via ViCare integration, but none has any indication of an error)

What version of Home Assistant Core has the issue?

Core-2024.10.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

vicare

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

Oct 06 '24 09:10 tk5011

Hey there @cfenner, mind taking a look at this issue as it has been labeled with an integration (vicare) you are listed as a code owner for? Thanks!

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Oct 06 '24 12:10 home-assistant[bot]

Hey, there is an error data point in the API but that is not used I. The integration yet.

Oct 06 '24 13:10 CFenner

@CFenner thanks for the swift reply. Is there a chance that this data point will be added to the integration - or is this something I shall create a feature request?

Thanks a lot and Best regards

Thomas

Oct 06 '24 13:10 tk5011

You could attach a diagnostic file from HA here. That way we may be able to see the error message and format. That would help.

Oct 06 '24 14:10 CFenner

Thanks for your answer. I already solved the error before I saw your request for the diagnosis file. If the error occurs again, I can let you know.

Br

Thomas

Oct 07 '24 11:10 tk5011

@home-assistant close

Oct 07 '24 17:10 CFenner

Hi @CFenner, now I have a diagnostics file with the error. You can find it attached.

BR Thomas

config_entry-vicare-7b8c98820cbf9ca81482b5df0db70b63.json

Oct 31 '24 10:10 tk5011