home-assistant
Cannot access System page after 10.1 upgrade
The problem
After upgrading to 10.1, I get the following error message when I click on the System page - "Error while loading page system."
What version of Home Assistant Core has the issue?
10.1
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant Core
Integration causing the issue
No response
Link to integration documentation on our website
No response
Diagnostics information
Example YAML snippet
No response
Anything in the logs that might be useful for us?
I attached the log file above.
Additional information
No response
How do I do that? Remember I cannot access the System page. Can I do it by CLI?
On Oct 5, 2024, at 07:51, Joost Lekkerkerker @.***> wrote:
Can you try rebooting in safe mode?
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Yes, the rest of the system seems to be OK.
Thanks for your help!
On Oct 5, 2024, at 07:53, Joost Lekkerkerker @.***> wrote:
And also, does the rest of the system work like normal?
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Yes
On Oct 5, 2024, at 07:56, Joost Lekkerkerker @.***> wrote:
Can you access the settings page?
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There's a reboot button at the top right, if you click more it will show reboot in safe mode
OK, I rebooted in Safe Mode, and I get the same error message when I try to access the System page, "Error while loading page system.”
On Oct 5, 2024, at 08:00, Joost Lekkerkerker @.***> wrote:
There's a reboot button at the top right, if you click more it will show reboot in safe mode
— Reply to this email directly, view it on GitHub https://github.com/home-assistant/core/issues/127635#issuecomment-2395032588, or unsubscribe https://github.com/notifications/unsubscribe-auth/A47ZEZTPZAOS4EYRUXAZEQLZZ7IFDAVCNFSM6AAAAABPNI2MY2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOJVGAZTENJYHA. You are receiving this because you authored the thread.
Do you have a screenshot of that? Please use github for that by the way, as I see you respond via email :)
Anything more in the logs? Can you also try checking the frontend logs when you're accessing the page?
Hey there @home-assistant/frontend, mind taking a look at this issue as it has been labeled with an integration (frontend) you are listed as a code owner for? Thanks!
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Where is the frontend log? The only logs I see are the homeassistant log. I looked through that, but I don't see any references to System page.
You can open the developer tools of your browser (I don't recognize the browser so I don't know how that exactly works) and see the console.
Do you see anything similar to
2024-10-05 07:42:49.812 ERROR (MainThread) [frontend.js.modern.202410022] Uncaught error from Safari 18.0 on Mac OS 10.15.7
Error: Failed to execute 'define' on 'CustomElementRegistry': the name "swipe-card" has already been used with this registry
message (node_modules/core-js/modules/web.dom-exception.stack.js:25:24)
src/scoped-custom-element-registry.js:45:10
/gh/bramkragten/custom-ui@master/swipe-card/swipe-card.js:1:173644
/gh/bramkragten/custom-ui@master/swipe-card/swipe-card.js:1:122
module code (/gh/bramkragten/custom-ui@master/swipe-card/swipe-card.js:1:125)
in the logs?
OK, here is the homeassistant.log.1. There are several references to frontend. (I had to change the filename to upload.) home-assistant-1.log
But this log is not with safe mode on because it has references to custom components and cards
Yes, that is the previous log. Do you want me to boot in normal mode and look at the log?
No I mean, the log you just uploaded (with -1) has references to custom components and custom cards, and they are disabled in safe mode, so in theory when you boot in safe mode it should not mention them.
I don't see any references to "frontend" and the only references to "System" are about security pages,
Okay I don't see anything that could help me, so I this is either a frontend issue (which I don't know enough about to debug) or something else going wrong with your system. I did tag this issue with frontend, so someone who works on the frontend gets notified. (as alternative, you can always create a new issue on the frontend issue tracker, where it will at least have more attention from the right people who know what could cause this).
A few points of notice:
2024-10-05 08:31:12.202 ERROR (MainThread) [homeassistant.components.binary_sensor] The workday platform for the binary_sensor integration does not support platform setup. Please remove it from your config.
And double check what version of Alexa_media you are using, since 4.13.3 (the version released on the day of 2024.10 release) is causing memory issues.
OK, thanks for your patience. I am back to v8.3 and it works for me. I wish there was a simple way to find out the slug # on a running system.
I FOUND IT!
There was an entry in the config.yaml that said (without the '#')
#frontend:
# themes: !include_dir_merge_named themes
# extra_module_url:
# - /local/card-mod.js
I commented this out and the problem is gone. I don't remember what this was supposed to be, but it caused the problem.
I don't know. It appears that I did not upgrade, so I am upgrading again. I need to take notes!
No, I upgraded to 10.1 with the lines commented out, and I cannot get the Systems page. I thought I had found it.