after upgrade to 1.14 3EM not accessible throuhg shelly integration

[mannebk79]

The problem

I have 6 Shelly 3EM (not pro). all integrated through the shelly integration, working flawlesly, no MQTT, no Cloud, no nothing, secured web-interface, static IP.

I recently upgraded 4 of the 6 to firmware 1.14.0 and now those 4 are gone in HA. I deleted them, try to re add em, no dice. It says conection problem. If I use wrong credentials, it reports wrong credentials.

What version of Home Assistant Core has the issue?

core-2023.7.3

What was the last working version of Home Assistant Core?

core-2023.7.3

What type of installation are you running?

Home Assistant Container

Integration causing the issue

shelly

Link to integration documentation on our website

https://www.home-assistant.io/integrations/shelly

Diagnostics information

none

Example YAML snippet

no YAML involved

Anything in the logs that might be useful for us?

nope

Additional information

No response

[home-assistant[bot]]

Hey there @balloob, @bieniu, @thecode, @chemelli74, @bdraco, mind taking a look at this issue as it has been labeled with an integration (shelly) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of shelly can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign shelly Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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shelly documentation shelly source _{^{(message by IssueLinks)}}

[thecode]

I just removed and added Shelly 3EM without an problem.

Please enable Debug for Shelly integration, try to add a device, disable debug and attach the log.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

Thanks

[mannebk79]

home-assistant_shelly_2024-08-28T13-19-31.385Z.log

[thecode]

Your Unifi network integration generates errors at such high rate that everything will fail. I don't see anything wrong with the Shelly integration.

Please disable the Unifi network integration, restart HA and than try to add the Shelly 3EM again, if it fails attach the log again. You might also better create an issue for the Unifi network integration since your log is collecting errors at so much rate (as you mentioned) that overloads your Home assistant.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.