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i can't backup home assistant core

Open vothar opened this issue 6 months ago • 28 comments

The problem

i make a full backup before each new version of home assistant. my last full backup was from before 2024.8 version. Just after my last full backup (august the 6, 2024) and before trying to update to version 2024.8, i can't make anymore a full backup of home assistant. i can make a partial backup of the add-ons and Folders section, but when i try to do the partial backup (or a full backup) of the 'home assistant (2024.7.4)' section, i get the error ERROR (MainThread) [homeassistant.components.hassio] Failed to to call /backups/new/partial - An error occurred while making backup, check job 'b567fa7559c140588be5c2489fffddd8' or supervisor logs for details and if i look at the supervisor log, i get ERROR (MainThread) [supervisor.homeassistant.module] Preparing backup of Home Assistant Core failed. Check HA Core logs.

i'm using a RPi4 with HA on a SSD drive.

  • reboot HA, or Full reboot of the RPI didn't corrected the problem

  • i stopped the core, then delete the database to start a new one (to check if it's the database file that is corrupted) but the backup error is still there after that with the new database

  • thru samba, i can copy the files from the CONFIG directory without any error to my PC (so no corrupted files here).

  • after each failed backup, a new TAR files (10ko) appear in the BACKUPS directory. there is nothing in the archive.

if i restore my last good full backup, home assistant is working without problem after the restoration, but i still can't make a new full backup (same error) after that

any idea ?

What version of Home Assistant Core has the issue?

core-2024.7.4

What was the last working version of Home Assistant Core?

core-2024.7.4

What type of installation are you running?

Home Assistant OS

Integration causing the issue

backups

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

HA core log error
ERROR (MainThread) [homeassistant.components.hassio] Failed to to call /backups/new/partial - An error occurred while making backup, check job 'b567fa7559c140588be5c2489fffddd8' or supervisor logs for details

supervisor log error
ERROR (MainThread) [supervisor.homeassistant.module] Preparing backup of Home Assistant Core failed. Check HA Core logs

Additional information

System Information

version core-2024.7.4
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.4
os_name Linux
os_version 6.6.31-haos-raspi
arch aarch64
timezone America/Toronto
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
GitHub API Calls Remaining 5000
Installed Version 1.34.0
Stage running
Available Repositories 1461
Downloaded Repositories 26
HACS Data ok
Home Assistant Cloud
logged_in false
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
host_os Home Assistant OS 13.1
update_channel stable
supervisor_version supervisor-2024.08.0
agent_version 1.6.0
docker_version 26.1.4
disk_total 109.3 GB
disk_used 17.9 GB
healthy true
supported true
host_connectivity true
supervisor_connectivity true
ntp_synchronized true
virtualization
board rpi4-64
supervisor_api ok
version_api ok
installed_addons Mosquitto broker (6.4.1), TheengsGateway (1.11.4), ZigStar TI CC2652P/P7 FW Flasher (0.4.0), Piper (1.5.2), ESPHome (2024.8.0), Advanced SSH & Web Terminal (18.0.0), File editor (5.8.0), Samba share (12.3.2), LMS Lyrion Music Server(Formerly Logitech Media Server) (8.5.2.0), Squeezelite (0.0.19), motionEye (0.20.0)
Dashboards
dashboards 25
resources 15
views 23
mode storage
Recorder
oldest_recorder_run August 22, 2024 at 17:52
current_recorder_run August 22, 2024 at 14:27
estimated_db_size 23.21 MiB
database_engine sqlite
database_version 3.45.3

vothar avatar Aug 22 '24 23:08 vothar