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Synology DSM - Shutdown causes error

Open crasyboy42 opened this issue 10 months ago • 8 comments

The problem

Since the latest update the shutdown switch doesn't work and causes an error.

2024-04-08 14:59:28.318 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547322726080] {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ClientConnectorError = ConnectionKey(host='x.x.x.x', port=5001, is_ssl=True, ssl=True, proxy=None, proxy_auth=None, proxy_headers_hash=9053613484288905307)"} Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 992, in _wrap_create_connection return await self._loop.create_connection(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1120, in create_connection raise exceptions[0] File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1102, in create_connection sock = await self._connect_sock( ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1005, in _connect_sock await self.sock_connect(sock, address) File "/usr/local/lib/python3.12/asyncio/selector_events.py", line 641, in sock_connect return await fut ^^^^^^^^^ File "/usr/local/lib/python3.12/asyncio/selector_events.py", line 681, in _sock_connect_cb raise OSError(err, f'Connect call failed {address}') OSError: [Errno 113] Connect call failed ('x.x.x.x', 5001)

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/synology_dsm/synology_dsm.py", line 317, in _execute_request response = await self._session.get(url_encoded, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/client.py", line 578, in _request conn = await self._connector.connect( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 544, in connect proto = await self._create_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 911, in _create_connection _, proto = await self._create_direct_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 1235, in _create_direct_connection raise last_exc File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 1204, in _create_direct_connection transp, proto = await self._wrap_create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 1000, in _wrap_create_connection raise client_error(req.connection_key, exc) from exc aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host x.x.x.x:5001 ssl:default [Connect call failed ('x.x.x.x', 5001)]

What version of Home Assistant Core has the issue?

2024.4.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

synology_dsm

Link to integration documentation on our website

https://www.home-assistant.io/integrations/synology_dsm/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

crasyboy42 avatar Apr 08 '24 13:04 crasyboy42

Hey there @hacf-fr, @quentame, @mib1185, mind taking a look at this issue as it has been labeled with an integration (synology_dsm) you are listed as a code owner for? Thanks!

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synology_dsm documentation synology_dsm source (message by IssueLinks)

home-assistant[bot] avatar Apr 08 '24 13:04 home-assistant[bot]

what was your previous working HA version?

mib1185 avatar Apr 08 '24 14:04 mib1185

I believe the previous version was 2024.3.3 where the button worked properly. Not sure what update broke it exactly but because the availability that was fixed last update i wanted to try again and this time it stayed available for longer then an hour. (https://github.com/home-assistant/core/pull/115073) I left to go to work and noticed the NAS not turning off again even because it was available.

I have it setup when I leave my home zone it turns off the NAS but only noticed it around 2024.4.1 that it didn't turn off anymore because the NAS became unavailable after like an hour of a restart.

crasyboy42 avatar Apr 08 '24 15:04 crasyboy42

Hi @crasyboy42

ok, than please enable debug logging, restart the integration and download and provide the log file after the issue occur again.

Further if possible please download and provide the diagnostics data for this integration.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

thx 👍

mib1185 avatar Apr 10 '24 19:04 mib1185

@mib1185 Here is the logfile which pretty much looks like the complete homeassistant.log and not just this entity? home-assistant_synology_dsm_2024-04-11T13-39-21.923Z.log

Here is also the diagnostics config_entry-synology_dsm-61f183824dddb9e6d56291607dc5e72e.json

Hope this helps.

crasyboy42 avatar Apr 11 '24 13:04 crasyboy42

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

not stale

mib1185 avatar Apr 25 '24 14:04 mib1185

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

Hi @crasyboy42 it might be solved by #116796 in upcoming ha 2024.6

mib1185 avatar May 22 '24 14:05 mib1185