When using preset, Z-wave thermostat Z-TRM6 reporting heat when idle

[Wiigian]

The problem

When using preset "Energy heat" on thermostat Z-TRM6, the thermostat reports that it is actively heating during idle periods. I have attached some screenshots to elaborate. Around 08:00 the thermostat was switched from "No preset" to "energy heat". The temperature is dropping, and no current is being drawn. At the same time, the thermostat is reporting that it is actively heating.

What version of Home Assistant Core has the issue?

core-2024.1.6

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Z-Wave JS UI 3.3.1

Link to integration documentation on our website

https://www.home-assistant.io/integrations/zwave_js

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @home-assistant/z-wave, mind taking a look at this issue as it has been labeled with an integration (zwave_js) you are listed as a code owner for? Thanks!

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[blueyetisoftware-jason]

I have found that when switching between presets, you need to refresh the values of your zwave device to get updated setpoints.

[raman325]

Please set the integration log level to debug, change the preset mode, and then share the logs here. That will help us determine whether there's an issue in the integration, the Z-Wave JS server, or something else

[Wiigian]

I saw the thermostat was reporting "heating" today again, while actually idle. I then tried to change the preset mode with debug enabled as @raman325 requested, but when I do this, the operating mode is corrected. So it is not easy to capture logs from this intermittent failure

[raman325]

Can you leave debug mode on and wait for it to happen again? If after some time you can't reproduce let me know, that itself may be a clue, although I'm not sure what clue it is as of yet

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.