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- Failed to to call /host/info & - Failed to to call /backups

Open DastardlyDino opened this issue 1 year ago • 3 comments

The problem

image Fresh Home Assistant Install because my update to core-2024.1.6 borked my server. I had no backups... After Fresh Install I added my Unraid Server as a network storage for backups. Successfully did one back up, then this error occurred.

HA is running as a VM on Unraid. Did not have an issue with HA until core-2024.1.6

What version of Home Assistant Core has the issue?

core-2024.1.6

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

home-assistant_2024-02-04T19-36-08.757Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

[home-assistant_2024-02-04T19-36-08.757Z.log](https://github.com/home-assistant/core/files/14158030/home-assistant_2024-02-04T19-36-08.757Z.log)

Additional information

Afraid to touch server until this error is fixed.

DastardlyDino avatar Feb 04 '24 19:02 DastardlyDino

Related to #109632

codyc1515 avatar Feb 04 '24 20:02 codyc1515

Hey there @home-assistant/supervisor, mind taking a look at this issue as it has been labeled with an integration (hassio) you are listed as a code owner for? Thanks!

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hassio documentation hassio source (message by IssueLinks)

home-assistant[bot] avatar Feb 04 '24 20:02 home-assistant[bot]

Hi, I had a supervisor update and HA OS update today. HA OS 11.5. HA Core 24.1.6. I've tried rebooting as well just pulling the plug booting up but no luck. This is on a generic x86-64 machine.

Supervisor will not load. I'm getting this information. I'm not really sure how to proceed as I can't load backups. I'm not super well versed in HA. I do have some back-ups saved on another machine but that doesn't sound like a whole lot of fun at the moment and I'm short on free time.

Logger: homeassistant.components.hassio Source: components/hassio/websocket_api.py:138 Integration: Home Assistant Supervisor (documentation, issues) First occurred: 5:08:51 PM (14 occurrences) Last logged: 5:20:54 PM

Failed to to call /backups - Failed to to call /host/info - Failed to to call /host/info - System is not ready with state: setup

taymcmillen avatar Feb 05 '24 23:02 taymcmillen

I have the same issues! Logger: homeassistant.components.hassio Source: components/hassio/websocket_api.py:138 Integration: Home Assistant Supervisor (documentation, issues) First occurred: 14:08:52 (7 occurrences) Last logged: 14:12:05

Failed to to call /host/info - Failed to to call /os/info - Failed to to call /info - Failed to to call /backups -

But there are more issues (https://github.com/home-assistant/core/issues/87709) that have been closed without resolution: Logger: homeassistant.components.hassio.handler Source: components/hassio/handler.py:596 Integration: Home Assistant Supervisor (documentation, issues) First occurred: 11 februari 2024 kl. 17:58:29 (2349 occurrences) Last logged: 14:12:05

Timeout on /os/info request Timeout on /homeassistant/restart request Timeout on /store request Timeout on /host/info request Timeout on /backups request

Can't access the restore backup page, so I can't downgrade.

Henke19822 avatar Feb 12 '24 13:02 Henke19822

So the only "fix" I've been able to figure out right now is turning off networked backups.

DastardlyDino avatar Feb 12 '24 21:02 DastardlyDino

OK, that is good. But not doable in my case, if I go to settings -> storage section, it is just blank, as the other problemtic entries (backup etc). I am stuck...

Can it be done via cli?

Henke19822 avatar Feb 12 '24 21:02 Henke19822

I’m not using networked anything for storage but seeing that message sometimes.

codyc1515 avatar Feb 12 '24 23:02 codyc1515

Can you share the Supervisor logs when this message appears? From Settings > System > Logs, choose Supervisor on the top right.

agners avatar Feb 13 '24 09:02 agners

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.