Plex on Synology DSM 7: latest version not shown in HA

[XalaTheShepard]

The problem

Dear all,

I wanted to created an automatisation that alerts me when a new version of Plex Media Server is available for my Synology DSM 7 NAS. Unfortunately the update.plex_media_server sensor does not show the latest version available. Since I have discovered this sensor not long ago, I am not aware if it has ever worked. It only shows the following information:

auto_update: false installed_version: 1.32.8.7639-fb6452ebf in_progress: false latest_version: null release_summary: null release_url: null skipped_version: null title: null entity_picture: https://brands.home-assistant.io/_/plex/icon.png friendly_name: Plex Media Server (robin) supported_features: 16

I have noticed that this is a regular issue for all DSM 7 Plex users in HA.

Many thanks for having a look at this issue.

Kind regards,

Robin

What version of Home Assistant Core has the issue?

2023.12.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Plex Media Server

Link to integration documentation on our website

https://www.home-assistant.io/integrations/plex/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @jjlawren, mind taking a look at this issue as it has been labeled with an integration (plex) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of plex can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign plex Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.