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Camera Snapshot Service not working anymore
The problem
Before the latest update, this was working. After it's failing.
What version of Home Assistant Core has the issue?
2023.10.2
What was the last working version of Home Assistant Core?
2023.9.x
What type of installation are you running?
Home Assistant Container
Integration causing the issue
Generic Camera
Link to integration documentation on our website
No response
Diagnostics information
Logger: homeassistant.helpers.script.websocket_api_script
Source: helpers/script.py:468
First occurred: 17:13:12 (1 occurrences)
Last logged: 17:13:12
websocket_api script: Error executing script. Unexpected error for call_service at pos 1:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 963, in async_handle_snapshot_service
else await camera.async_camera_image()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/generic/camera.py", line 197, in async_camera_image
response = await async_client.get(
^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1757, in get
return await self.request(
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1530, in request
return await self.send(request, auth=auth, follow_redirects=follow_redirects)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1617, in send
response = await self._send_handling_auth(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1645, in _send_handling_auth
response = await self._send_handling_redirects(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1682, in _send_handling_redirects
response = await self._send_single_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1719, in _send_single_request
response = await transport.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_transports/default.py", line 366, in handle_async_request
resp = await self._pool.handle_async_request(req)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection_pool.py", line 262, in handle_async_request
raise exc
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection_pool.py", line 245, in handle_async_request
response = await connection.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection.py", line 103, in handle_async_request
return await self._connection.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 133, in handle_async_request
raise exc
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 111, in handle_async_request
) = await self._receive_response_headers(**kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 176, in _receive_response_headers
event = await self._receive_event(timeout=timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 212, in _receive_event
data = await self._network_stream.read(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_backends/anyio.py", line 34, in read
return await self._stream.receive(max_bytes=max_bytes)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 1103, in receive
await self._protocol.read_event.wait()
File "/usr/local/lib/python3.11/asyncio/locks.py", line 213, in wait
await fut
asyncio.exceptions.CancelledError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step
await getattr(self, handler)()
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step
response_data = await self._async_run_long_action(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action
return long_task.result()
^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
return await service.entity_service_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call
response_data = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 959, in async_handle_snapshot_service
async with asyncio.timeout(CAMERA_IMAGE_TIMEOUT):
File "/usr/local/lib/python3.11/asyncio/timeouts.py", line 111, in __aexit__
raise TimeoutError from exc_val
TimeoutError
-----------
Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/connection.py:268
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 17:13:12 (1 occurrences)
Last logged: 17:13:12
[140062799866304] Error handling message: Timeout (timeout) Shane from 192.168.1.149 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36)
---------------
Logger: aiohttp.server
Source: /usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py:403
First occurred: 17:12:46 (1 occurrences)
Last logged: 17:12:46
Error handling request
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py", line 433, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py", line 504, in _handle
resp = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 150, in handle
result = handler(request, **request.match_info)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/emulated_hue/hue_api.py", line 238, in get
return self.json(create_list_of_entities(self.config, request))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/emulated_hue/hue_api.py", line 876, in create_list_of_entities
json_response[config.entity_id_to_number(entity_id)] = state_to_json(
^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/emulated_hue/hue_api.py", line 761, in state_to_json
state_dict = get_entity_state_dict(config, state)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/emulated_hue/hue_api.py", line 655, in get_entity_state_dict
return _build_entity_state_dict(entity)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/emulated_hue/hue_api.py", line 687, in _build_entity_state_dict
data[STATE_BRIGHTNESS] = hass_to_hue_brightness(
^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/emulated_hue/hue_api.py", line 890, in hass_to_hue_brightness
return max(1, round((value / 255) * HUE_API_STATE_BRI_MAX))
~~~~~~^~~~~
TypeError: unsupported operand type(s) for /: 'NoneType' and 'int'
Example YAML snippet
alias: 3.1.N. Brievenbus geopend cam ellie uit
description: ""
trigger:
- type: opened
platform: device
device_id: b31c006d213403e7c78f5e189abc5912
entity_id: binary_sensor.brievenbus_window_door_is_open
domain: binary_sensor
condition:
- condition: device
type: is_off
device_id: 56c4684283425a1d40cee71b8c6a370e
entity_id: switch.camera_ellie_3
domain: switch
action:
- service: camera.snapshot
data:
filename: /config/www/cam/brievenbus.jpg
target:
entity_id: camera.192_168_1_50
- delay:
hours: 0
minutes: 0
seconds: 1
milliseconds: 0
- service: notify.all
data:
message: BRIEVENBUS WERD GEOPEND
data:
image: /local/cam/brievenbus.jpg
clickAction: https://thecobra666.synology.me/local/cam/brievenbus.jpg
title: BRIEVENBUS
- service: media_player.volume_set
data:
volume_level: 0.3
target:
entity_id: media_player.google_speakers
- service: script.google_home_resume
data:
action:
- service: tts.google_translate_say
data:
entity_id: media_player.google_speakers
message: DE BRIEVENBUS WERD GEOPEND
cache: true
language: nl
target:
entity_id:
- media_player.nest_hub
- media_player.google_opslagkamer
- media_player.grote_slaapkamer_hub
mode: single
Anything in the logs that might be useful for us?
No response
Additional information
No response
Hey there @davet2001, mind taking a look at this issue as it has been labeled with an integration (generic) you are listed as a code owner for? Thanks!
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Hi @thecobra666, thanks for reporting this issue.
I am not aware of others reporting this.
The YAML and log output seems to include a lot of unrelated info, but it looks like there is a timeout occurring while an image is loading.
Please could you download the diagnostic data for the problem camera and paste it into the description?
Please could you also try loading a camera image directly from the camera's IP address using a web browser to confirm that the camera is working correctly?
Hi @thecobra666, thanks for reporting this issue.
I am not aware of others reporting this.
The YAML and log output seems to include a lot of unrelated info, but it looks like there is a timeout occurring while an image is loading.
Please could you download the diagnostic data for the problem camera and paste it into the description?
Please could you also try loading a camera image directly from the camera's IP address using a web browser to confirm that the camera is working correctly?
Hi, I have no option for diagnostics. I can only enable the debug option. It times out. Also, my browser tab (google chrome) is very slow when the issue come's up. I then have to close it and open it again for everything to be performant again.
The strange thing is if I do this in develop service help, I have the same issue BUT, if I remove the camera, change it to another one it works. Then change it back, and it works for the other one also... so something is going wrong after a while and is stuck. It mentions it's still "running".
Error message:
Logger: homeassistant.helpers.script.websocket_api_script
Source: helpers/script.py:468
First occurred: 15 november 2023 om 17:13:12 (5 occurrences)
Last logged: 09:22:57
websocket_api script: Error executing script. Unexpected error for call_service at pos 1:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 963, in async_handle_snapshot_service
else await camera.async_camera_image()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/generic/camera.py", line 197, in async_camera_image
response = await async_client.get(
^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1757, in get
return await self.request(
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1530, in request
return await self.send(request, auth=auth, follow_redirects=follow_redirects)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1617, in send
response = await self._send_handling_auth(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1645, in _send_handling_auth
response = await self._send_handling_redirects(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1682, in _send_handling_redirects
response = await self._send_single_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1719, in _send_single_request
response = await transport.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_transports/default.py", line 366, in handle_async_request
resp = await self._pool.handle_async_request(req)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection_pool.py", line 262, in handle_async_request
raise exc
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection_pool.py", line 245, in handle_async_request
response = await connection.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection.py", line 103, in handle_async_request
return await self._connection.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 133, in handle_async_request
raise exc
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 111, in handle_async_request
) = await self._receive_response_headers(**kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 176, in _receive_response_headers
event = await self._receive_event(timeout=timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 212, in _receive_event
data = await self._network_stream.read(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_backends/anyio.py", line 34, in read
return await self._stream.receive(max_bytes=max_bytes)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 1103, in receive
await self._protocol.read_event.wait()
File "/usr/local/lib/python3.11/asyncio/locks.py", line 213, in wait
await fut
asyncio.exceptions.CancelledError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step
await getattr(self, handler)()
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step
response_data = await self._async_run_long_action(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action
return long_task.result()
^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
return await service.entity_service_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call
response_data = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 959, in async_handle_snapshot_service
async with asyncio.timeout(CAMERA_IMAGE_TIMEOUT):
File "/usr/local/lib/python3.11/asyncio/timeouts.py", line 111, in __aexit__
raise TimeoutError from exc_val
TimeoutError
Stopped working again.
Source: components/automation/__init__.py:655
Integration: Automatisering ([documentation](https://www.home-assistant.io/integrations/automation), [issues](https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+automation%22))
First occurred: 16 november 2023 om 16:54:47 (2 occurrences)
Last logged: 11:51:33
While executing automation automation.brievenbus_geopend
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 963, in async_handle_snapshot_service
else await camera.async_camera_image()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/generic/camera.py", line 197, in async_camera_image
response = await async_client.get(
^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1757, in get
return await self.request(
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1530, in request
return await self.send(request, auth=auth, follow_redirects=follow_redirects)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1617, in send
response = await self._send_handling_auth(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1645, in _send_handling_auth
response = await self._send_handling_redirects(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1682, in _send_handling_redirects
response = await self._send_single_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_client.py", line 1719, in _send_single_request
response = await transport.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpx/_transports/default.py", line 366, in handle_async_request
resp = await self._pool.handle_async_request(req)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection_pool.py", line 262, in handle_async_request
raise exc
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection_pool.py", line 245, in handle_async_request
response = await connection.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/connection.py", line 103, in handle_async_request
return await self._connection.handle_async_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 133, in handle_async_request
raise exc
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 111, in handle_async_request
) = await self._receive_response_headers(**kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 176, in _receive_response_headers
event = await self._receive_event(timeout=timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_async/http11.py", line 212, in _receive_event
data = await self._network_stream.read(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/httpcore/_backends/anyio.py", line 34, in read
return await self._stream.receive(max_bytes=max_bytes)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 1103, in receive
await self._protocol.read_event.wait()
File "/usr/local/lib/python3.11/asyncio/locks.py", line 213, in wait
await fut
asyncio.exceptions.CancelledError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/automation/__init__.py", line 655, in async_trigger
await self.action_script.async_run(
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1578, in async_run
return await asyncio.shield(run.async_run())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 420, in async_run
await self._async_step(log_exceptions=False)
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 470, in _async_step
self._handle_exception(
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 493, in _handle_exception
raise exception
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step
await getattr(self, handler)()
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step
response_data = await self._async_run_long_action(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action
return long_task.result()
^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
return await service.entity_service_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call
response_data = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 959, in async_handle_snapshot_service
async with asyncio.timeout(CAMERA_IMAGE_TIMEOUT):
File "/usr/local/lib/python3.11/asyncio/timeouts.py", line 111, in __aexit__
raise TimeoutError from exc_val
TimeoutError
After updating home assistant (and a restart of it) it's working again. I'm going to test this troughout the day but, the issue always appears after a little while.
Hi,
I have discovered same problem after an alarm detection. Any of my cameras get access to the snapshot service. Seems to be a random problem because last week worked ok during another detection. My HAOS is 2023.11.3.
Any news on this topic???
Thanks a lot
Logger: homeassistant.components.automation.alarma_deteccion_garaje_casa Source: helpers/script.py:468 Integration: Automatización (documentation, issues) First occurred: 03:11:24 (1 occurrences) Last logged: 03:11:24
ALARMA - Detección garaje: Error executing script. Unexpected error for call_service at pos 2: Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 961, in async_handle_snapshot_service await _async_get_stream_image(camera, wait_for_next_keyframe=True) File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 222, in _async_get_stream_image return await camera.stream.async_get_image( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/stream/init.py", line 548, in async_get_image return await self._keyframe_converter.async_get_image( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/stream/core.py", line 538, in async_get_image await self._event.wait() File "/usr/local/lib/python3.11/asyncio/locks.py", line 213, in wait await fut asyncio.exceptions.CancelledError
The above exception was the direct cause of the following exception:
Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step await getattr(self, handler)() File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step response_data = await self._async_run_long_action( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action return long_task.result() ^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/script/init.py", line 605, in _service_handler response = await self._async_start_run( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/script/init.py", line 563, in _async_start_run script_result = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/script/init.py", line 594, in _async_run return await self.script.async_run(script_vars, context) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1578, in async_run return await asyncio.shield(run.async_run()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 420, in async_run await self._async_step(log_exceptions=False) File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 470, in _async_step self._handle_exception( File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 493, in _handle_exception raise exception File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step await getattr(self, handler)() File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step response_data = await self._async_run_long_action( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action return long_task.result() ^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service return await service.entity_service_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call response_data = await _handle_entity_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 959, in async_handle_snapshot_service async with asyncio.timeout(CAMERA_IMAGE_TIMEOUT): File "/usr/local/lib/python3.11/asyncio/timeouts.py", line 111, in aexit raise TimeoutError from exc_val TimeoutError
I don't have any more info on why this might be occurring, but it definitely looks like a timeout while trying to get an image. It is possible that this could be the camera becoming unresponsive. Please can you paste the diagnostic information for the integration, and also the camera make/model?
I don't have any more info on why this might be occurring, but it definitely looks like a timeout while trying to get an image. It is possible that this could be the camera becoming unresponsive. Please can you paste the diagnostic information for the integration, and also the camera make/model?
The generic camera integration does not have diagnostics. It happens totally at random. Nothing has changed on the camera's side.
Camera's are Dahua's and have been working for years. This started with the upgrade tot 2023.11. So something must be off, but unfortunatly I don't have anymore information then what the logs are giving.
I don't have any more info on why this might be occurring, but it definitely looks like a timeout while trying to get an image. It is possible that this could be the camera becoming unresponsive. Please can you paste the diagnostic information for the integration, and also the camera make/model?
Hi,
My camera is Laxihub/ Arenti brand model, M1 model. Snapshots and record services went ok until lastest updates.
This is all diagnostic info from camera (not to much):
{ "home_assistant": { "installation_type": "Home Assistant OS", "version": "2023.11.3", "dev": false, "hassio": true, "virtualenv": false, "python_version": "3.11.6", "docker": true, "arch": "x86_64", "timezone": "Europe/Madrid", "os_name": "Linux", "os_version": "6.1.59", "supervisor": "2023.11.6", "host_os": "Home Assistant OS 11.1", "docker_version": "24.0.6", "chassis": "embedded", "run_as_root": true }, "custom_components": { "floureon": { "version": "1.0.0", "requirements": [ "pythoncrc", "broadlink>=0.15.0" ] }, "browser_mod": { "version": "2.3.0", "requirements": [] }, "webrtc": { "version": "v3.5.0", "requirements": [] }, "imou_life": { "version": "1.0.13", "requirements": [ "imouapi==1.0.13" ] }, "dahua": { "version": "0.5.0", "requirements": [] }, "localtuya": { "version": "5.2.1", "requirements": [] }, "smartir": { "version": "1.17.8", "requirements": [ "aiofiles>=0.6.0" ] }, "hacs": { "version": "1.33.0", "requirements": [ "aiogithubapi>=22.10.1" ] }, "sonoff": { "version": "3.5.3", "requirements": [ "pycryptodome>=3.6.6" ] } }, "integration_manifest": { "domain": "generic", "name": "Generic Camera", "codeowners": [ "@davet2001" ], "config_flow": true, "dependencies": [ "http" ], "documentation": "https://www.home-assistant.io/integrations/generic", "iot_class": "local_push", "requirements": [ "ha-av==10.1.1", "Pillow==10.1.0" ], "is_built_in": true }, "data": { "title": "Cam. garajeRTSP", "data": {}, "options": { "authentication": "digest", "framerate": 2, "verify_ssl": false, "stream_source": "rtsp://:@ip:port/****", "content_type": "live", "limit_refetch_to_url_change": false } } }
@thecobra666 are you using RTSP also?
The diagnostics can be found as per attached screenshot.
How do you find that option? I only have the one behind the pop-up.
Nvm, will attach tomorrow
config_entry-generic-849ce8ddbbf10ed2444018dace6abff6.json.txt
See attached file. RTSP for stream (the stream keeps working) it's the snapshot that isn't working (http://...).
config_entry-generic-849ce8ddbbf10ed2444018dace6abff6.json.txt
See attached file. RTSP for stream (the stream keeps working) it's the snapshot that isn't working (http://...).
Hi,
As I mentioned the other day, I have had the same problem randomly with my cameras.
I am currently trying to activate the preload camera stream and at the moment it seems that problem has been solved with the snapshot service but on the contrary I have noticed a high consumption of my NUC's resources.
Do you have this option activated in your cameras?
config_entry-generic-849ce8ddbbf10ed2444018dace6abff6.json.txt See attached file. RTSP for stream (the stream keeps working) it's the snapshot that isn't working (http://...).
Hi,
As I mentioned the other day, I have had the same problem randomly with my cameras.
I am currently trying to activate the preload camera stream and at the moment it seems that problem has been solved with the snapshot service but on the contrary I have noticed a high consumption of my NUC's resources.
Do you have this option activated in your cameras?
I quote myself. Despite having the preload camera stream option active, I have had the same problem again.....
Sorry I don't have anything specific to help narrow this down, but for info: if a still URL is provided, the snapshots are sourced from that URL. If you only provide an RTSP url, then the integration has to create images from the stream.
Sorry I don't have anything specific to help narrow this down, but for info: if a still URL is provided, the snapshots are sourced from that URL. If you only provide an RTSP url, then the integration has to create images from the stream.
I could be wrong but, I don't think it's possible to add a camera without a snapshot url.
As long as as we are both talking about the still image URL (the first field in the config flow), it is definitely possible to skip this.
Could this be due to having my cameras displayed 24/7? Since I transferred over my camera monitor again I’m not having this issue with my camera snapshots not showing, only started happening when I set that up, too many cameras / resources to keep all my snapshots displayed 24/7?
Logger: homeassistant.components.generic.camera Source: components/generic/camera.py:212 Integration: Generic Camera (documentation, issues) First occurred: 9:15:45 PM (4 occurrences) Last logged: 9:15:45 PM
Error getting new camera image from Front Door: Server error '500 Internal Server Error' for url 'http://homeassistant:8123/api/camera_proxy/camera.front_door_snapshot?token=e0c95bca3111aef239095697f274f040506e3e5b0d54a3af274cf148da16f449' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500 Error getting new camera image from Back Yard: Server error '500 Internal Server Error' for url 'http://homeassistant:8123/api/camera_proxy/camera.back_yard_snapshot?token=2ddf687513a3d1fc7ce8399d72cc9f7dfc8314b0273a0fd59216825235e6e2aa' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500 Error getting new camera image from Upstairs: Server error '500 Internal Server Error' for url 'http://homeassistant:8123/api/camera_proxy/camera.upstairs_snapshot?token=d45c9894854f9cc89ad5c78fa2e6ee62a4fc13bcff7e3612e512ba776bef2a23' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500 Error getting new camera image from Side Driveway: Server error '500 Internal Server Error' for url 'http://homeassistant:8123/api/camera_proxy/camera.side_driveway_snapshot?token=7dc1e07f9dcc080ff40620258816e389765b2198581c119618a2677d750d8761' For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500
still have this issue every time I have the page displayed 24/7
@Rehold yes, it could be due to camera overload. There is a PR #105821 open to cache the images, so that if multiple images are being requested between each frame interval, only one request is made to the camera.
But if you have the view open 24/7 I highly recommend getting the stream to work.
Hi @Rehold I mean configuring the stream URL in the HA generic camera settings and perhaps leaving the still image URL blank.
A stream connection uses RTSP or similar protocol. A still image connection is just downloading lots of jpegs in quick succession, at a certain rate the camera won't cope with this.
Oh alright, will this still display snapshots tho? Since that’s the whole purpose of what I need Sent from my iPhone
Yes, the snapshots should be generated from the stream. Although some have experienced this not being reliable recently. Best of both is to have both URLs entered, that way you can get still images or a stream.
I kinda need it to be reliable and snapshots up to date as much as possible so idk if it will work ill try it
Yes, the snapshots should be generated from the stream. Although some have experienced this not being reliable recently. Best of both is to have both URLs entered, that way you can get still images or a stream.
Tried this and snapshots don’t even show up doing this so not sure what else I can do
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I have 2024.4.0 now and had a same problem at previous versions, I'm trying to make a screenshot and send it to telegram, from 10 attempts 2-3 are successful, I wrote with more details here
There no any problemsfor me and working faster with same scenario with ONVIF camera integration. But I would like to know why it's not working with RTSP
