rpc_shutdown not working for win11 computer

[N3rd7]

Describe the issue you are experiencing

The add-on works for my win10 computers, but not my win11 computer (same microsoft account same login). The error message in the add-on log are: [20:19:37] INFO: Read alias: Laptop [20:19:38] INFO: Shutdown Laptop -> 192.168.1.246 Could not connect to server 192.168.1.246 Connection failed: NT_STATUS_CONNECTION_REFUSED Could not connect to server 192.168.1.246 Connection failed: NT_STATUS_CONNECTION_REFUSED [20:19:39] ERROR: Shutdown failed:

What type of installation are you running?

Home Assistant OS

Which operating system are you running on?

Home Assistant Operating System

Which add-on are you reporting an issue with?

RPC Shutdown

What is the version of the add-on?

Current version: 2.5

Steps to reproduce the issue

1. setup the action to shutdown my computers in an automation
2. the windows 10 computer shutdown
3. the 2 windows 11 don't, and the error is shown in logs connection refused ...

System Health information

System Information

version	core-2025.5.3
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.13.3
os_name	Linux
os_version	6.6.74-haos-raspi
arch	aarch64
timezone	America/Toronto
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	5000
Installed Version	2.0.5
Stage	running
Available Repositories	2015
Downloaded Repositories	28

Home Assistant Cloud

logged_in	true
subscription_expiration	April 22, 2026 at 20:00
relayer_connected	true
relayer_region	us-east-1
remote_enabled	true
remote_connected	true
alexa_enabled	true
google_enabled	true
cloud_ice_servers_enabled	true
remote_server	us-east-1-0.ui.nabu.casa
certificate_status	ready
instance_id	2c2063d9fbed470983aba2ed17492a56
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 15.2
update_channel	stable
supervisor_version	supervisor-2025.05.3
agent_version	1.7.2
docker_version	28.0.4
disk_total	234.3 GB
disk_used	25.2 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	rpi5-64
supervisor_api	ok
version_api	ok
installed_addons	Get HACS (1.3.1), File editor (5.8.0), openWakeWord (1.10.0), Piper (1.5.4), Whisper (2.5.0), Matter Server (8.0.0), ESPHome Device Builder (2025.5.2), Terminal & SSH (9.17.0), Samba share (12.5.1), Assist Microphone (1.3.0), RPC Shutdown (2.5), Firefox (1.5.0), Firefox (Edge) (1.5.0), Docker Wyze Bridge (2.10.3), Speech-to-Phrase (1.3.0), Z-Wave JS (0.13.1), Plex Media Server (3.6.4), Vaultwarden (Bitwarden) (0.24.1), Mosquitto broker (6.5.1)

Dashboards

dashboards	10
resources	8
views	56
mode	storage

Network Configuration

adapters	lo (disabled), end0 (enabled, default, auto), hassio (disabled), docker0 (disabled), vethc0cfb69 (disabled), veth8333d38 (disabled), veth45ec02f (disabled), veth6d42a1a (disabled), vethfb3095b (disabled), veth6100eef (disabled), veth0d10c5c (disabled), veth9cb1926 (disabled), vethcac6b8f (disabled), veth3bc0078 (disabled), veth9bd0f8d (disabled), veth4ccce66 (disabled), veth7cf0625 (disabled), veth5b4dae2 (disabled), vethde9686f (disabled), vethbe76fee (disabled), vethfaaf948 (disabled), veth9e9fc8a (disabled)
ipv4_addresses	lo (127.0.0.1/8), end0 (192.168.1.194/24), hassio (172.30.32.1/23), docker0 (172.30.232.1/23), vethc0cfb69 (), veth8333d38 (), veth45ec02f (), veth6d42a1a (), vethfb3095b (), veth6100eef (), veth0d10c5c (), veth9cb1926 (), vethcac6b8f (), veth3bc0078 (), veth9bd0f8d (), veth4ccce66 (), veth7cf0625 (), veth5b4dae2 (), vethde9686f (), vethbe76fee (), vethfaaf948 (), veth9e9fc8a ()
ipv6_addresses	lo (::1/128), end0 (fd83:984d:edae:e9e1:b463:be7f:3b70:31c7/64, fe80::6dd1:3ab5:3e9b:5192/64), hassio (fe80::584e:ecff:feb9:5fad/64), docker0 (fe80::54bb:a7ff:fe14:6d1e/64), vethc0cfb69 (fe80::a068:5dff:fe5a:1981/64), veth8333d38 (fe80::78e7:4ff:fef1:ba04/64), veth45ec02f (fe80::88ea:dbff:fed4:2d76/64), veth6d42a1a (fe80::b808:76ff:fecc:60ad/64), vethfb3095b (fe80::10c2:23ff:fe76:cc7a/64), veth6100eef (fe80::4c27:8dff:fe40:1cfe/64), veth0d10c5c (fe80::34fe:b4ff:fedf:7812/64), veth9cb1926 (fe80::897:f3ff:fe8b:ad6f/64), vethcac6b8f (fe80::dc7c:35ff:fe1a:248f/64), veth3bc0078 (fe80::d042:acff:fe71:a7ee/64), veth9bd0f8d (fe80::54ae:81ff:fefa:dd68/64), veth4ccce66 (fe80::e0db:c4ff:feaa:e195/64), veth7cf0625 (fe80::a897:3bff:fe28:6547/64), veth5b4dae2 (fe80::30ce:4fff:fe77:7008/64), vethde9686f (fe80::607e:13ff:fef4:850c/64), vethbe76fee (fe80::e4a9:72ff:fe9a:ad8a/64), vethfaaf948 (fe80::878:1dff:fe1f:2a3e/64), veth9e9fc8a (fe80::4c7f:3dff:fe01:214a/64)
announce_addresses	192.168.1.194, fd83:984d:edae:e9e1:b463:be7f:3b70:31c7, fe80::6dd1:3ab5:3e9b:5192

Recorder

oldest_recorder_run	May 27, 2025 at 00:19
current_recorder_run	June 7, 2025 at 13:22
estimated_db_size	983.12 MiB
database_engine	sqlite
database_version	3.48.0

Sonoff

version	3.8.2 (c4b6fda)
cloud_online	1 / 1
local_online	1 / 1

Anything in the Supervisor logs that might be useful for us?

Anything in the add-on logs that might be useful for us?

[20:19:37] INFO: Read alias: Laptop
[20:19:38] INFO: Shutdown Laptop -> 192.168.1.246
Could not connect to server 192.168.1.246
Connection failed: NT_STATUS_CONNECTION_REFUSED
Could not connect to server 192.168.1.246
Connection failed: NT_STATUS_CONNECTION_REFUSED
[20:19:39] ERROR: Shutdown failed:

Additional information

No response

[seran87]

I’m experiencing the same issue—have you found a solution? This feature was very important to me.

[N3rd7]

I’m experiencing the same issue—have you found a solution? This feature was very important to me.

I have not sadly, and I am not sure if the developer of this add-on is still active, so we might be out of luck

[seran87]

Important update! Enabling WMI in Firewall does not work. Instead, enable "Remote Service Management".

[N3rd7]

I am pretty sure I did that, but to triple check, can you provide more details on location of this setting?

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.