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hjue
EverDoc.app
@RoostertailSoftware Hjue, Sorry if this is not about JustWriting, but I could not find an email on your website nor on your github account.
I just purchased this app and it does not even get pack the splash screen and crashes. Can I get help on this?
Regards, John
So, that last sentence was suppose to say, "... does not get past the splash screen." It crashes and send a report to Apple. I don't know where to find the core files or I would submit one to you.
I will leave in a few days. I'm sorry ,I can't deal with your problem in a few days. I will deal with as soon as possible after coming back
screen shot 2014-12-10 at 6 49 15 am - 1st - This is all I get when I launch screen shot 2014-12-10 at 6 52 24 am - 2nd screen shot 2014-12-10 at 6 52 27 am - Apple Report
Process: EverDoc [15084] Path: /Applications/EverDoc.app/Contents/MacOS/EverDoc Identifier: me.hjue.everdoc Version: 1.1.8 (955) App Item ID: 889661950 App External ID: 651054424 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: EverDoc [15084] User ID: 501
Date/Time: 2014-12-10 06:52:17.032 -0500 OS Version: Mac OS X 10.10.1 (14B25) Report Version: 11 Anonymous UUID: 5D095C06-1073-643C-0089-692CEEBC9145
Time Awake Since Boot: 66000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: dictionary' terminating with uncaught exception of type NSException abort() called
Application Specific Backtrace 1: 0 CoreFoundation 0x00007fff8929e64c exceptionPreprocess + 172 1 libobjc.A.dylib 0x00007fff881166de objc_exception_throw + 43 2 CoreFoundation 0x00007fff8929e42a +[NSException raise:format:arguments:] + 106 3 Foundation 0x00007fff884235b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195 4 EverDoc 0x0000000102ccc59b EverDoc + 75163 5 EverDoc 0x0000000102ccc6a2 EverDoc + 75426 6 EverDoc 0x0000000102ccb441 EverDoc + 70721 7 EverDoc 0x0000000102cbd5fa EverDoc + 13818 8 EverDoc 0x0000000102cbcda9 EverDoc + 11689 9 EverDoc 0x0000000102cbcc2e EverDoc + 11310 10 libdispatch.dylib 0x00007fff81f58c13 _dispatch_client_callout + 8 11 libdispatch.dylib 0x00007fff81f58b26 dispatch_once_f + 117 12 EverDoc 0x0000000102cbcc06 EverDoc + 11270 13 EverDoc 0x0000000102cd4e51 EverDoc + 110161 14 CoreFoundation 0x00007fff8925acbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 12 15 CoreFoundation 0x00007fff8914c1b4 _CFXNotificationPost + 3140 16 Foundation 0x00007fff88332ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 17 AppKit 0x00007fff8330910b -[NSApplication _postDidFinishNotification] + 291 18 AppKit 0x00007fff83308e76 -[NSApplication _sendFinishLaunchingNotification] + 191 19 AppKit 0x00007fff83305c76 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 574 20 AppKit 0x00007fff833056b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244 21 Foundation 0x00007fff88352458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290 22 Foundation 0x00007fff883522c9 _NSAppleEventManagerGenericHandler + 102 23 AE 0x00007fff8429e99c _Z20aeDispatchAppleEventPK6AEDescPS_jPh + 531 24 AE 0x00007fff8429e719 ZL25dispatchEventAndSendReplyPK6AEDescPS + 31 25 AE 0x00007fff8429e623 aeProcessAppleEvent + 295 26 HIToolbox 0x00007fff874e537e AEProcessAppleEvent + 56 27 AppKit 0x00007fff83301d76 _DPSNextEvent + 2665 28 AppKit 0x00007fff83300e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 29 AppKit 0x00007fff832f4e23 -[NSApplication run] + 594 30 AppKit 0x00007fff832e02d4 NSApplicationMain + 1832 31 libdyld.dylib 0x00007fff874a95c9 start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff8ea49282 pthread_kill + 10 1 libsystem_c.dylib 0x00007fff84b35b73 abort + 129 2 libc++abi.dylib 0x00007fff8ea9fa21 abort_message + 257 3 libc++abi.dylib 0x00007fff8eac79d1 default_terminate_handler() + 267 4 libobjc.A.dylib 0x00007fff8811a6c6 _objc_terminate() + 103 5 libc++abi.dylib 0x00007fff8eac50a1 std::__terminate(void (*)()) + 8 6 libc++abi.dylib 0x00007fff8eac5113 std::terminate() + 51 7 libobjc.A.dylib 0x00007fff8811a4ef objc_terminate + 9 8 libdispatch.dylib 0x00007fff81f58c27 _dispatch_client_callout + 28 9 libdispatch.dylib 0x00007fff81f58b26 dispatch_once_f + 117 10 me.hjue.everdoc 0x0000000102cbcc06 0x102cba000 + 11270 11 me.hjue.everdoc 0x0000000102cd4e51 0x102cba000 + 110161 12 com.apple.CoreFoundation 0x00007fff8925acbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 12 13 com.apple.CoreFoundation 0x00007fff8914c1b4 _CFXNotificationPost + 3140 14 com.apple.Foundation 0x00007fff88332ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 15 com.apple.AppKit 0x00007fff8330910b -[NSApplication _postDidFinishNotification] + 291 16 com.apple.AppKit 0x00007fff83308e76 -[NSApplication sendFinishLaunchingNotification] + 191 17 com.apple.AppKit 0x00007fff83305c76 -[NSApplication(NSAppleEventHandling) handleAEOpenEvent:] + 574 18 com.apple.AppKit 0x00007fff833056b5 -[NSApplication(NSAppleEventHandling) handleCoreEvent:withReplyEvent:] + 244 19 com.apple.Foundation 0x00007fff88352458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290 20 com.apple.Foundation 0x00007fff883522c9 NSAppleEventManagerGenericHandler + 102 21 com.apple.AE 0x00007fff8429e99c aeDispatchAppleEvent(AEDesc const, AEDesc, unsigned int, unsigned char) + 531 22 com.apple.AE 0x00007fff8429e719 dispatchEventAndSendReply(AEDesc const, AEDesc*) + 31 23 com.apple.AE 0x00007fff8429e623 aeProcessAppleEvent + 295 24 com.apple.HIToolbox 0x00007fff874e537e AEProcessAppleEvent + 56 25 com.apple.AppKit 0x00007fff83301d76 _DPSNextEvent + 2665 26 com.apple.AppKit 0x00007fff83300e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 27 com.apple.AppKit 0x00007fff832f4e23 -[NSApplication run] + 594 28 com.apple.AppKit 0x00007fff832e02d4 NSApplicationMain + 1832 29 libdyld.dylib 0x00007fff874a95c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8ea4a22e kevent64 + 10 1 libdispatch.dylib 0x00007fff81f5ba6a _dispatch_mgr_thread + 52
Thread 2: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 3: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 4: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x00007fff8ea4456a semaphore_wait_trap + 10 1 libdispatch.dylib 0x00007fff81f5fc55 _dispatch_semaphore_wait_slow + 213 2 com.apple.CFNetwork 0x00007fff87b8822a CFURLConnectionSendSynchronousRequest + 442 3 com.apple.CFNetwork 0x00007fff87ba8213 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 140 4 com.apple.Foundation 0x00007fff88343756 -[NSData(NSData) initWithContentsOfURL:] + 186 5 com.apple.Foundation 0x00007fff883e3783 +[NSData(NSData) dataWithContentsOfURL:] + 45 6 me.hjue.everdoc 0x0000000102cce1e7 0x102cba000 + 82407 7 libdispatch.dylib 0x00007fff81f5d323 _dispatch_call_block_and_release + 12 8 libdispatch.dylib 0x00007fff81f58c13 _dispatch_client_callout + 8 9 libdispatch.dylib 0x00007fff81f5b88f _dispatch_root_queue_drain + 935 10 libdispatch.dylib 0x00007fff81f69fe4 _dispatch_worker_thread3 + 91 11 libsystem_pthread.dylib 0x00007fff8eb696cb _pthread_wqthread + 729 12 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 6:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x00007fff8ea4456a semaphore_wait_trap + 10 1 libdispatch.dylib 0x00007fff81f5fc55 _dispatch_semaphore_wait_slow + 213 2 com.apple.CFNetwork 0x00007fff87b8822a CFURLConnectionSendSynchronousRequest + 442 3 com.apple.CFNetwork 0x00007fff87ba8213 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 140 4 com.apple.Foundation 0x00007fff88343756 -[NSData(NSData) initWithContentsOfURL:] + 186 5 com.apple.Foundation 0x00007fff883e3783 +[NSData(NSData) dataWithContentsOfURL:] + 45 6 me.hjue.everdoc 0x0000000102cce1e7 0x102cba000 + 82407 7 libdispatch.dylib 0x00007fff81f5d323 _dispatch_call_block_and_release + 12 8 libdispatch.dylib 0x00007fff81f58c13 _dispatch_client_callout + 8 9 libdispatch.dylib 0x00007fff81f5b88f _dispatch_root_queue_drain + 935 10 libdispatch.dylib 0x00007fff81f69fe4 _dispatch_worker_thread3 + 91 11 libsystem_pthread.dylib 0x00007fff8eb696cb _pthread_wqthread + 729 12 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 7: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 8: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 9: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 10: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 11:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x00007fff8ea4452e mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8ea4369f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff891aeb14 CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff891adfdb __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff891ad838 CFRunLoopRunSpecific + 296 5 com.apple.CFNetwork 0x00007fff87ba7d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434 6 com.apple.Foundation 0x00007fff88398b7a __NSThread__main + 1345 7 libsystem_pthread.dylib 0x00007fff8eb692fc _pthread_body + 131 8 libsystem_pthread.dylib 0x00007fff8eb69279 _pthread_start + 176 9 libsystem_pthread.dylib 0x00007fff8eb674b1 thread_start + 13
Thread 12: 0 libsystem_kernel.dylib 0x00007fff8ea49946 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8eb674a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5cf44448 rdx: 0x0000000000000000 rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff5cf44470 rsp: 0x00007fff5cf44448 r8: 0x6e6f697470656378 r9: 0x00007fff84b5fd90 r10: 0x0000000008000000 r11: 0x0000000000000206 r12: 0x00007fff5cf445d0 r13: 0x00000000000f425b r14: 0x00007fff7338a300 r15: 0x00007fff5cf444b0 rip: 0x00007fff8ea49282 rfl: 0x0000000000000206 cr2: 0x00007fff71c7bfd8
Logical CPU: 0 Error Code: 0x02000148 Trap Number: 133
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0x7fff8f2b5fff libRadiance.dylib (1231) <BDD94A52-DE53-300C-9180-5D434272989F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x7fff8fbf1000 - 0x7fff8fbf1fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x7fff8fc1f000 - 0x7fff8fd31ff7 libvDSP.dylib (512) <DD5517F5-F7F7-3AA1-B6FA-CD98DBC3C651> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x7fff8fdf0000 - 0x7fff8fe01ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib 0x7fff8fe02000 - 0x7fff8fe0cff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport 0x7fff8fe0d000 - 0x7fff8fe5aff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore 0x7fff8fe5b000 - 0x7fff8fe5cff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print 0x7fff8fe5d000 - 0x7fff8feeeff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib 0x7fff8feef000 - 0x7fff902c6fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC 0x7fff902c7000 - 0x7fff90314fff com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore 0x7fff90315000 - 0x7fff90321ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory 0x7fff90322000 - 0x7fff90412fef libJP2.dylib (1231) <FEAF6F38-736E-35A8-A983-F4531C8A821C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x7fff90413000 - 0x7fff90443ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD 0x7fff905eb000 - 0x7fff90616ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib 0x7fff90617000 - 0x7fff90645fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal 0x7fff90646000 - 0x7fff9073aff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib 0x7fff90750000 - 0x7fff9076cfff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage 0x7fff90799000 - 0x7fff90811ff7 com.apple.SystemConfiguration (1.14 - 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0x7fff90b09ff7 com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <9434AA45-B6BD-37F7-A866-172196A7F91B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x7fff90b11000 - 0x7fff90b2afff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting 0x7fff90b2b000 - 0x7fff90b2bfff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <01E92F9F-EF29-3745-8631-AEA692F7F29C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x7fff90b2c000 - 0x7fff90b2cfff com.apple.Accelerate (1.10 - Accelerate 1.10) <C7278843-2462-32F6-B0E3-D33C681399A2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x7fff90b2d000 - 0x7fff90b37ff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth 0x7fff90b43000 - 0x7fff90bb9fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib 0x7fff90bba000 - 0x7fff90bbefff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib 0x7fff90bbf000 - 0x7fff90bd8ff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory 0x7fff90bd9000 - 0x7fff90be1ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 26654 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=238.6M resident=147.5M(62%) swapped_out_or_unallocated=91.1M(38%) Writable regions: Total=1.1G written=6128K(1%) resident=20.5M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
REGION TYPE VIRTUAL =========== ======= CG backing stores 11.0M CG image 56K CG shared images 368K CoreAnimation 92K CoreImage 16K CoreUI image data 76K Foundation 4K Image IO 24K JS JIT generated code 8K JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated) Kernel Alloc Once 8K MALLOC 93.7M MALLOC (admin) 32K Memory Tag 242 12K Memory Tag 251 8K OpenCL 32K STACK GUARD 56.0M Stack 13.7M VM_ALLOCATE 17.2M WebKit Malloc 768K __DATA 22.8M __IMAGE 528K __LINKEDIT 70.3M __TEXT 168.2M __UNICODE 544K mapped file 61.7M shared memory 4K =========== ======= TOTAL 1.5G TOTAL, minus reserved VM space 517.1M
Thats all I got. Unless you can tell me where to get something like a core file.
Ok, thanks for trying, hope you can get to this soon.
Regards, John
I am going to delete what I have and try to reinstall / download. see if there was a comm error that wasn't detected etc. I'll let you know.
Nope that didn't work, same problems.
I've just come back. I'm sorry to have kept you waiting so long. Please give me some time to resolve the issue.
please delete this folder, ~/Library/Containers/me.hjue.everdoc/Data,then run the app.
You can request a refund for the purchase if the problem already exists.
How to request a refund for an iTunes or App Store purchase
The problem still exists. I removed Data first and it still crashed. Then I removed me.hjue.everdoc next. Neither of them fixed the issue.
@RoostertailSoftware
[email protected] is not available , tell me your email,I will send you a debug version.