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Three-finger-bug (lay-down-hand-bug)

Open jerrygreen opened this issue 3 years ago • 5 comments

My original message in AppStore review (the main issue):

Try pick a pencil tool, then make a three-finger-tap. See? What’s that? Why everything in between of the fingers is being filled with paint like if I chose bucket tool? Please add ability to remove this feature in settings, - it’s confusing and inconvenient as since I can’t lay down my hand on the screen (it sometimes perceived as three-finger-tap). Or just remove this feature.

I got an answer:

Hi! Thanks for reporting this bug. Could you please provide more information on this issue: what device do you use and do you draw with finger, with Apple pencil or with any other pencil? If you use Apple Pencil you can enable palm rejection function in Settings and this problem won't bother you. Anyway we'll register this issue and try to fix it asap. Thanks!

So here’s my more information:

  1. I am using Apple Pencil, yes.
  2. iPad Pro (11-inch)
  3. iPadOS (iOS?) 14.8
  4. I had «Move» as my action on finger touch, but I tried your «None (palm rejection)» option, - and though I lost movement ability on finger touch, I still have the problem I described

Here's the visual capture of what happens, where I reproduce this three-finger-tap bug, or feature, or whatever this is.

Thank you.

jerrygreen avatar Feb 16 '22 14:02 jerrygreen

Hi! Yes, we've already registered this issue. If you're using Apple Pen, just enable palm rejection from Settings/Pen Settings.

hippogamesunity avatar Feb 16 '22 15:02 hippogamesunity

@hippogamesunity you seem to not notice this in gif: palm rejection was already enabled, then I switch back to normal mode, and in both variations the bug persists. (gif 20 sec long)

jerrygreen avatar Feb 16 '22 23:02 jerrygreen

Oh, I see, thanks.

чт, 17 февр. 2022 г., 02:18 Jerry Green @.***>:

@hippogamesunity https://github.com/hippogamesunity you seem to not notice this in gif: palm rejection was already enabled, then I chose normal mode and in both variations it works the same exact way. (gif 20 sec long)

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hippogamesunity avatar Feb 17 '22 07:02 hippogamesunity

Same bug on Android, also with palm rejection enabled for S-Pen

BenHerbst avatar Feb 28 '22 15:02 BenHerbst

This bug will be fixed with the next update.

hippogamesunity avatar Feb 28 '22 16:02 hippogamesunity