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Allow users to directly send Hex in console downlink tool
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Are you using Helium hosted Console or running your own open source Console? Hosted
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If you are on Helium hosted Console, which url are you currently on? This issue is observed across staging, prod and dedicated.
Please describe your issue: Most device manuals have sample downlinks in hex format rather than base64 or utf-8. Currently, users often need to convert the hex payload to base64 or utf-8 format, and less tech-savvy users don't know how to do that and repeatedly use up customer success resources. Users should be able to directly use hex format in the console downlink tool.
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