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Black screen

Open Etevo1 opened this issue 9 months ago • 19 comments

I installed everything and when I open the .exe get a black screen and crashes I tried everything and is not working can anyone help plssssss

My Pc: Windows 10 home I3 4170 GT 730 4gb

Etevo1 avatar Mar 03 '25 20:03 Etevo1

had the same issue one of the devs said its cuz older iGPUs cant run shader model 6 nor vulkan 1.2 so we're cooked unless someone makes a version of this just for players like us

kitkatiscool avatar Mar 03 '25 20:03 kitkatiscool

You meet the minimum requirements, but we'll need a crash dump to be able to diagnose this further.

Navigate to %LOCALAPPDATA%\CrashDumps\ and see if any files exist named UnleashedRecomp.exe.*.dmp, put them in a *.zip file and upload them here (or to an external site if they don't fit).

hyperbx avatar Mar 03 '25 21:03 hyperbx

i got the same issue but my pc:

Windows 10 Pro i5-4570T Intel hd 4600 Pls help

Kadelay avatar Mar 03 '25 22:03 Kadelay

Intel hd 4600

@Kadelay Your iGPU does not support Shader Model 6 or Vulkan 1.2 and isn't supported.

hyperbx avatar Mar 03 '25 22:03 hyperbx

Intel HD 4600

@KadelaySu iGPU no es compatible con Shader Model 6 o Vulkan 1.2 y no es compatible.

can you see this crashdump pls Core I3 4130, Gt 730 windows 10 , 16 gb ram UnleashedRecomp.exe.309000.zip

JavisitoXD avatar Mar 04 '25 00:03 JavisitoXD

can you check this crashdump pls Intel UHD 620, 8GB RAM https://drive.google.com/drive/folders/1WHBikfIox22znudovhsE4E7v-A7kn0qk?usp=drive_link

twaa777 avatar Mar 04 '25 19:03 twaa777

can you see this crashdump pls Core I3 4130, Gt 730 windows 10 , 16 gb ram UnleashedRecomp.exe.309000.zip

@JavisitoXD What's your GPU?

hyperbx avatar Mar 04 '25 20:03 hyperbx

can you check this crashdump pls Intel UHD 620, 8GB RAM https://drive.google.com/drive/folders/1WHBikfIox22znudovhsE4E7v-A7kn0qk?usp=drive_link

@twaa777 Your Google Drive link is private, please make it public so I don't have to request access.

hyperbx avatar Mar 04 '25 20:03 hyperbx

I just set it to public, if it doesn't work ask me again.

twaa777 avatar Mar 04 '25 20:03 twaa777

@twaa777 Make sure your Intel GPU drivers are up-to-date (get the latest for your GPU here).

If that doesn't work, navigate to %APPDATA%\UnleashedRecomp\ and open config.toml in a text editor, then change the GraphicsAPI property to Vulkan and try again.

hyperbx avatar Mar 04 '25 20:03 hyperbx

¿Puedes ver este volcado de memoria, por favor? Core I3 4130, Gt 730 Windows 10, 16 GB de RAM UnleashedRecomp.exe.309000.zip

@JavisitoXD¿Cual es tu GPU?

@hyperbx My GPU is a nvidia gt 730 4gb ddr3 ,if it supports directx12, could you help me?, Ive been looking for solutions but none of them work for me

JavisitoXD avatar Mar 04 '25 21:03 JavisitoXD

@JavisitoXD I just realised I missed that you did actually specify your GPU before, sorry about that.

Your hardware is supported, the crash dump suggests an issue in the GPU driver. Make sure your driver is up-to-date or alternatively try switching to Vulkan like I suggested in the reply above.

hyperbx avatar Mar 04 '25 21:03 hyperbx

@JavisitoXDAcabo de darme cuenta de que no habías especificado tu GPU antes, lo siento por eso.

Tu hardware es compatible, pero el volcado de memoria sugiere un problema en el controlador de la GPU. Asegúrate de que tu controlador esté actualizado o, como alternativa, intenta cambiar a Vulkan como sugerí en la respuesta anterior.

Yes, I have already checked my drivers and updated them all, the problem is that there is a problem with the drivers on these graphics cards, you can search for it on YouTube and see, the problem is that these graphics cards do not have updated drivers and in some games like Fortnite it asks to update them but when you download the current ones they are for other versions of graphics cards, the truth is I am anxious to play this port but I hope they can fix it :)

JavisitoXD avatar Mar 04 '25 21:03 JavisitoXD

@JavisitoXD I just realised I missed that you did actually specify your GPU before, sorry about that.

Your hardware is supported, the crash dump suggests an issue in the GPU driver. Make sure your driver is up-to-date or alternatively try switching to Vulkan like I suggested in the reply above.

@hyperbx and I even tried to model the drivers but it doesn't work, my graphics card is fermi so this would put the minimum requirements higher than these graphics cards since it is compatible with direct x12 but when updating the drivers from 391.35 to the current 474, being fermi it doesn't allow me, I tried modeling the driver and even so it doesn't work, honestly at this point the only thing they will tell me is to update but my graphics card doesn't allow a higher driver, I hope you can help me

JavisitoXD avatar Mar 05 '25 01:03 JavisitoXD

Can you see my crash dump for me please, because i had the same issue on this topic

Intel I5-4690 HD Graphics 4600 8GB Ram

UnleashedRecomp.exe.5996.dmp.zip

rodrisquinha avatar Mar 05 '25 12:03 rodrisquinha

I can't find the CrashDump folder, and the same problem happens on mine, even though all the drivers are updated. However, I can see the Event Viewer, would that help in seeing my case?

My pc: i3-5005U Intel HD Graphics 5500 12 GB DDR3 Windows 10

PatoDiverso avatar Mar 05 '25 19:03 PatoDiverso

@rodrisquinha @PatoDiverso Your GPUs do not support Shader Model 6 or Vulkan 1.2 and are not supported.

hyperbx avatar Mar 06 '25 03:03 hyperbx

im having the same black screen problem

I3 8100 Nvidia geforce 550ti 12gb ram Win 11 pro

help me plsss <3

WajmothXD avatar Mar 06 '25 13:03 WajmothXD

@WajmothXD Your GPU does not support Shader Model 6 or Vulkan 1.2 and is not supported.

hyperbx avatar Mar 06 '25 21:03 hyperbx

The NVIDIA GeForce GT 730 (Fermi) does not support the required Shader Model version in order to run Unleashed Recompiled. (Kepler models of the GT 730 only ever went up to 2GB models.)

DeaTh-G avatar Mar 10 '25 16:03 DeaTh-G