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XP-Pen Star G640 not being recognized

Open laurorual opened this issue 5 years ago • 36 comments

Hi everyone!

I'm trying to install this driver since reddit told me it has less input lag but i cant make the TabletDriverGUI recognize my tablet, it always says in the console "tablet not found!".

First i tried uninstalling all XP-Pen drivers, rebooting PC, installing hawku drivers through "install_vmulti_driver.bat" and open TabletDriverGUI. Not working. Then, after running "remove_vmulti_driver.bat", i tried the "install_vmulti_64.bat" inside the "driver_vmulti" folder, still not working.

Then i tried with XP-Pen drivers, both "normal" and "osu" drivers, still not working, even if i end "Pentable Service" process in the Task Manager. Everything i tried i get "tablet not found!"

It is not a issue with my tablet since it works fine with official XP-Pen drivers and the official app "PenTablet" from them, so i don't know what it could be. Maybe i have a new revision of the G640?

Hardware/software information

Windows Version: 1909

Tablet Driver version: 0.2.3

Tablet model: XP-Pen Star G640

laurorual avatar Mar 14 '20 17:03 laurorual

I have the same problem...

Freemmm avatar Mar 19 '20 12:03 Freemmm

Same problem here, might be similar to the g430s_B where the new versions wouldn't work.

NotOnAClient avatar Apr 01 '20 09:04 NotOnAClient

Hi, after poking around for 3 hours I finally got it to work. Head to the config folder, edit the tablet.cfg with notepad or anything similar and paste this

XP-Pen G640

HIDTablet 0x28BD 0x0914 0xFF0A 0x0001 #CheckString Manufacturer "XP-PEN" CheckString Product "6 inch PenTablet" Name "XP-Pen G640" ReportId 0x02 ReportLength 12 DetectMask 0x80 MaxX 16000 MaxY 10000 MaxPressure 8191 Width 160.0 Height 100.0 InitReport 0x02 0xB0 0x04 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

or just replace the tablet.cfg file with this, remember to change the txt file into cfg. tablet.txt

HongClarence avatar Apr 01 '20 10:04 HongClarence

Hi, after poking around for 3 hours I finally got it to work. Head to the config folder, edit the tablet.cfg with notepad or anything similar and paste this

XP-Pen G640

HIDTablet 0x28BD 0x0914 0xFF0A 0x0001 #CheckString Manufacturer "XP-PEN" CheckString Product "6 inch PenTablet" Name "XP-Pen G640" ReportId 0x02 ReportLength 12 DetectMask 0x80 MaxX 16000 MaxY 10000 MaxPressure 8191 Width 160.0 Height 100.0 InitReport 0x02 0xB0 0x04 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

or just replace the tablet.cfg file with this, remember to change the txt file into cfg. tablet.txt

Thanks! It works now

NotOnAClient avatar Apr 01 '20 12:04 NotOnAClient

Hi, after poking around for 3 hours I finally got it to work. Head to the config folder, edit the tablet.cfg with notepad or anything similar and paste this

XP-Pen G640

HIDTablet 0x28BD 0x0914 0xFF0A 0x0001 #CheckString Manufacturer "XP-PEN" CheckString Product "6 inch PenTablet" Name "XP-Pen G640" ReportId 0x02 ReportLength 12 DetectMask 0x80 MaxX 16000 MaxY 10000 MaxPressure 8191 Width 160.0 Height 100.0 InitReport 0x02 0xB0 0x04 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 or just replace the tablet.cfg file with this, remember to change the txt file into cfg. tablet.txt

Thanks! It works now

I take that back, it detects the tablet but the cursor does not move.

NotOnAClient avatar Apr 01 '20 12:04 NotOnAClient

Try reinstalling the vmulti drivers, it should work, make sure you uninstall xp-pen's drivers as well

HongClarence avatar Apr 01 '20 12:04 HongClarence

Thanks it works now

NotOnAClient avatar Apr 01 '20 15:04 NotOnAClient

omggggggggggggggg thanks soooooooooooooo much

fahminanursalma avatar Apr 11 '20 08:04 fahminanursalma

No problem, do let me know if there is any latency though, not sure if its my tablet or just me

HongClarence avatar Apr 11 '20 08:04 HongClarence

@HongClarence It doesn't work for me (or my friend) though, I tried to apply your fix but it still says "Driver stopped. Restarting! Check console.

2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-461" 2020-04-21 00:57:42 [INFO] >> ReportLength 9 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 14720 2020-04-21 00:57:42 [INFO] >> MaxY 9200 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 147.200 2020-04-21 00:57:42 [INFO] >> Height 92.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-470 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00DE 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00DE 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00DE 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00DE 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-470" 2020-04-21 00:57:42 [INFO] >> ReportLength 10 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 14720 2020-04-21 00:57:42 [INFO] >> MaxY 9200 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 147.200 2020-04-21 00:57:42 [INFO] >> Height 92.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-480 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0302 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0302 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0302 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0302 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-480" 2020-04-21 00:57:42 [INFO] >> ReportLength 10 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 15200 2020-04-21 00:57:42 [INFO] >> MaxY 9500 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 152.000 2020-04-21 00:57:42 [INFO] >> Height 95.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-490 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x033C 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x033C 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x033C 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x033C 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-490" 2020-04-21 00:57:42 [INFO] >> ReportLength 10 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 15200 2020-04-21 00:57:42 [INFO] >> MaxY 9500 2020-04-21 00:57:42 [INFO] >> MaxPressure 2047 2020-04-21 00:57:42 [INFO] >> Width 152.000 2020-04-21 00:57:42 [INFO] >> Height 95.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> Type WacomIntuos 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-661 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00D3 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00D3 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00D3 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00D3 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-661" 2020-04-21 00:57:42 [INFO] >> ReportLength 9 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 21648 2020-04-21 00:57:42 [INFO] >> MaxY 13700 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 216.480 2020-04-21 00:57:42 [INFO] >> Height 137.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-661(A) 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00D8 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00D8 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00D8 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00D8 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-661(A)" 2020-04-21 00:57:42 [INFO] >> ReportLength 9 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 21648 2020-04-21 00:57:42 [INFO] >> MaxY 13700 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 216.480 2020-04-21 00:57:42 [INFO] >> Height 137.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-661SE 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00DB 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00DB 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00DB 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00DB 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-661SE" 2020-04-21 00:57:42 [INFO] >> ReportLength 9 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 21648 2020-04-21 00:57:42 [INFO] >> MaxY 13700 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 216.480 2020-04-21 00:57:42 [INFO] >> Height 137.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-670 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00DF 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00DF 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x00DF 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x00DF 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-670" 2020-04-21 00:57:42 [INFO] >> ReportLength 10 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 21648 2020-04-21 00:57:42 [INFO] >> MaxY 13700 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 216.480 2020-04-21 00:57:42 [INFO] >> Height 137.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-680 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0303 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0303 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0303 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0303 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-680" 2020-04-21 00:57:42 [INFO] >> ReportLength 10 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 21600 2020-04-21 00:57:42 [INFO] >> MaxY 13500 2020-04-21 00:57:42 [INFO] >> MaxPressure 1023 2020-04-21 00:57:42 [INFO] >> Width 216.000 2020-04-21 00:57:42 [INFO] >> Height 135.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTH-690 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x033E 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x033E 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x033E 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x033E 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTH-690" 2020-04-21 00:57:42 [INFO] >> ReportLength 10 2020-04-21 00:57:42 [INFO] >> DetectMask 0x40 2020-04-21 00:57:42 [INFO] >> MaxX 21600 2020-04-21 00:57:42 [INFO] >> MaxY 13500 2020-04-21 00:57:42 [INFO] >> MaxPressure 2047 2020-04-21 00:57:42 [INFO] >> Width 216.000 2020-04-21 00:57:42 [INFO] >> Height 135.000 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> Type WacomIntuos 2020-04-21 00:57:42 [INFO] >> # Wacom CTE-450 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0017 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0017 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0017 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0017 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTE-450" 2020-04-21 00:57:42 [INFO] >> ReportLength 9 2020-04-21 00:57:42 [INFO] >> DetectMask 0x00 2020-04-21 00:57:42 [INFO] >> MaxX 14760 2020-04-21 00:57:42 [INFO] >> MaxY 9225 2020-04-21 00:57:42 [INFO] >> MaxPressure 511 2020-04-21 00:57:42 [INFO] >> Width 147.600 2020-04-21 00:57:42 [INFO] >> Height 92.250 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # Wacom CTE-650 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0018 0xFF0D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0018 0xFF0D 0x0001 2020-04-21 00:57:42 [INFO] >> Tablet 0x056A 0x0018 0x000D 0x0001 2020-04-21 00:57:42 [WARNING] Can't open HID tablet 0x056A 0x0018 0x000D 0x0001 2020-04-21 00:57:42 [INFO] >> Name "Wacom CTE-650" 2020-04-21 00:57:42 [INFO] >> ReportLength 9 2020-04-21 00:57:42 [INFO] >> DetectMask 0x00 2020-04-21 00:57:42 [INFO] >> MaxX 21648 2020-04-21 00:57:42 [INFO] >> MaxY 13530 2020-04-21 00:57:42 [INFO] >> MaxPressure 511 2020-04-21 00:57:42 [INFO] >> Width 216.480 2020-04-21 00:57:42 [INFO] >> Height 135.300 2020-04-21 00:57:42 [INFO] >> InitFeature 0x02 0x02 2020-04-21 00:57:42 [INFO] >> # 2020-04-21 00:57:42 [INFO] >> # Automatically generated Wacom tablet configurations (37): 2020-04-21 00:57:42 [INFO] >> # PTK-450, PTK-650, PTH-450, PTH-451, PTH-650, PTH-651, PTH-850, PTH-851, 2020-04-21 00:57:42 [INFO] >> # MTE-450, CTT-460, CTL-460, CTL-470, CTL-471, CTL-472, CTL-480, CTL-490, 2020-04-21 00:57:42 [INFO] >> # CTL-660, CTL-671, CTL-672, CTL-680, CTL-690, CTH-460(A), CTH-461(A), CTH-461SE, 2020-04-21 00:57:42 [INFO] >> # CTH-460, CTH-461, CTH-470, CTH-480, CTH-490, CTH-661, CTH-661(A), CTH-661SE, 2020-04-21 00:57:42 [INFO] >> # CTH-670, CTH-680, CTH-690, CTE-450, CTE-650 2020-04-21 00:57:42 [INFO] >> # 2020-04-21 00:57:42 [INFO] / End of 'config\wacom.cfg' 2020-04-21 00:57:42 [INFO] >> Include "config\user.cfg" 2020-04-21 00:57:42 [INFO] \ Reading 'config\user.cfg' 2020-04-21 00:57:42 [INFO] / End of 'config\user.cfg' 2020-04-21 00:57:42 [INFO] / End of 'config/init.cfg' 2020-04-21 00:57:42 [INFO] >> HIDList 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'Ducky' Product: 'Ducky One2 Mini RGB' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x0416, Product Id: 0x0123 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x000C, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 5, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'SINOWEALTH' Product: 'Wired Gaming Mouse' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x258A, Product Id: 0x0033 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x000C, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 4, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'SINOWEALTH' Product: 'Wired Gaming Mouse' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x258A, Product Id: 0x0033 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 520, InputLen: 0, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'SINOWEALTH' Product: 'Wired Gaming Mouse' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x258A, Product Id: 0x0033 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 8, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'UGTABLET' Product: '6 inch PenTablet' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x28BD, Product Id: 0x0914 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF0A, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 12, OutputLen: 12 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'SINOWEALTH' Product: 'Wired Gaming Mouse' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x258A, Product Id: 0x0033 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 6, InputLen: 0, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x0000, Usage: 0x000E 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 3, InputLen: 0, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x000D, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 8, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 65, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0002 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 33, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x0000, Usage: 0x000E 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 3, InputLen: 0, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x000D, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 8, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 65, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0002 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 33, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x0000, Usage: 0x000E 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 3, InputLen: 0, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x000D, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 8, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 65, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0002 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 33, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x0000, Usage: 0x000E 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 3, InputLen: 0, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0x000D, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 8, OutputLen: 0 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0001 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 65, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'DJP Inc.' Product: 'Virtual Multitouch Device' 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Vendor Id: 0x00FF, Product Id: 0xBACC 2020-04-21 00:57:42 [HIDDevice] [DEBUG] Usage Page: 0xFF00, Usage: 0x0002 2020-04-21 00:57:42 [HIDDevice] [DEBUG] FeatureLen: 0, InputLen: 33, OutputLen: 65 2020-04-21 00:57:42 [HIDDevice] [DEBUG] 2020-04-21 00:57:42 [INFO] 2020-04-21 00:57:42 [INFO] Driver version: 0.1.5.5 Devocub Edition 2020-04-21 00:57:42 [INFO] Windows version: Microsoft Windows NT 6.2.9200.0 2020-04-21 00:57:42 [INFO] Windows product: Windows 10 Home 2020-04-21 00:57:42 [INFO] Windows release: 1909 2020-04-21 00:57:42 [INFO] 2020-04-21 00:57:42 [INFO] >> CheckTablet 2020-04-21 00:57:42 [ERROR] Tablet not found! 2020-04-21 00:57:42 [ERROR] Check the list of supported tablets from the GitHub page. 2020-04-21 00:57:42 [ERROR] http://github.com/hawku/TabletDriver Driver stopped. Restarting!

Hexishu avatar Apr 20 '20 22:04 Hexishu

Did you save the tablet.cfg file before trying? If you did and it still isn't working, try replacing the file with the on i posted

HongClarence avatar Apr 21 '20 02:04 HongClarence

Yes, I did everything and yes, I saved your file ofc. I am not dumb but it's still not working unfortunately:/

HongClarence [email protected] schrieb am Di., 21. Apr. 2020, 04:27:

Did you save the tablet.cfg file before trying? If you did and it still isn't working, try replacing the file with the on i posted

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Hexishu avatar Apr 21 '20 11:04 Hexishu

Hm, I am unable to see what's the problem. It just seems that your tablet isn't being detected even though all the id matches. Have you tried just uninstalling everything and redownloading all the files again?

HongClarence avatar Apr 21 '20 11:04 HongClarence

Yes, yes I did. Even uninstall vmulti and install vmulti several times, deleted the driver files and then extracted them again and replaced the cfg file with your one.

HongClarence [email protected] schrieb am Di., 21. Apr. 2020, 13:11:

Hm, I am unable to see what's the problem. It just seems that your tablet isn't being detected even though all the id matches. Have you tried just uninstalling everything and redownloading all the files again?

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Hexishu avatar Apr 21 '20 11:04 Hexishu

Does your tablet work with the default driver by xp-pen? Sorry for the dumb questions just want to make sure that i get as much info as possible to help u

HongClarence avatar Apr 21 '20 11:04 HongClarence

Yea sure I know you don't mean it bad.

Um yes it does work with the xp pen drivers and I uninstalled them all. The tablet is getting recognized as 6 inch PenTablet.

HongClarence [email protected] schrieb am Di., 21. Apr. 2020, 13:18:

Does your tablet work with the default driver by xp-pen? Sorry for the dumb questions just want to make sure that i get as much info as possible to help u

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Hexishu avatar Apr 21 '20 11:04 Hexishu

Did you install the hardware update for the tablet? The one from xp-pen

HongClarence avatar Apr 21 '20 11:04 HongClarence

you mean Firmware update? I can try that

HongClarence [email protected] schrieb am Di., 21. Apr. 2020, 13:33:

Did you install the hardware update for the tablet? The one from xp-pen

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Hexishu avatar Apr 21 '20 11:04 Hexishu

Yup firmware update

HongClarence avatar Apr 21 '20 11:04 HongClarence

HongClarence Your a fucking G dawg, thanks so much, i tried getting it to work for no joke 10 hours was about to reset my windows dude

schmoqz avatar Apr 22 '20 18:04 schmoqz

Did. But still the same result, not being recognized.

HongClarence [email protected] schrieb am Di., 21. Apr. 2020, 13:50:

Yup firmware update

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Hexishu avatar Apr 23 '20 00:04 Hexishu

Hi @Hexishu , sadly i am running out of ideas of what the problem might be since it works for others. I do notice a difference between our console debug, specifically this part. 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'UGTABLET' Product: '6 inch PenTablet' Yours seems to lack a serial number as compared to mine, [2020-04-23 23:58:37.478] [DEBUG] [HIDDevice] HID Device: Vendor: 'UGTABLET' Product: '6 inch PenTablet', Serial: '000000' Did you get the tablet from the official xp-pen seller?

HongClarence avatar Apr 23 '20 16:04 HongClarence

Yes, from amazon.(speaking for a friend tho he has the tablet)

HongClarence [email protected] schrieb am Do., 23. Apr. 2020, 18:00:

Hi @Hexishu https://github.com/Hexishu , sadly i am running out of ideas of what the problem might be since it works for others. I do notice a difference between our console debug, specifically this part. 2020-04-21 00:57:42 [HIDDevice] [DEBUG] HID Device: Vendor: 'UGTABLET' Product: '6 inch PenTablet' Yours seems to lack a serial number as compared to mine, [2020-04-23 23:58:37.478] [DEBUG] [HIDDevice] HID Device: Vendor: 'UGTABLET' Product: '6 inch PenTablet', Serial: '000000' Did you get the tablet from the official xp-pen seller?

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Hexishu avatar Apr 23 '20 16:04 Hexishu

The only other solution that i can think of is to contact the xp-pen customer support and tell them about the missing serial number, thought i doubt they will actually help since this driver is not by them

HongClarence avatar Apr 25 '20 11:04 HongClarence

Hi, after poking around for 3 hours I finally got it to work. Head to the config folder, edit the tablet.cfg with notepad or anything similar and paste this

XP-Pen G640

HIDTablet 0x28BD 0x0914 0xFF0A 0x0001 #CheckString Manufacturer "XP-PEN" CheckString Product "6 inch PenTablet" Name "XP-Pen G640" ReportId 0x02 ReportLength 12 DetectMask 0x80 MaxX 16000 MaxY 10000 MaxPressure 8191 Width 160.0 Height 100.0 InitReport 0x02 0xB0 0x04 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

or just replace the tablet.cfg file with this, remember to change the txt file into cfg. tablet.txt

Thank you so much it finally works!

JOJOx408 avatar May 07 '20 13:05 JOJOx408

Hi, after poking around for 3 hours I finally got it to work. Head to the config folder, edit the tablet.cfg with notepad or anything similar and paste this

XP-Pen G640

HIDTablet 0x28BD 0x0914 0xFF0A 0x0001 #CheckString Manufacturer "XP-PEN" CheckString Product "6 inch PenTablet" Name "XP-Pen G640" ReportId 0x02 ReportLength 12 DetectMask 0x80 MaxX 16000 MaxY 10000 MaxPressure 8191 Width 160.0 Height 100.0 InitReport 0x02 0xB0 0x04 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

or just replace the tablet.cfg file with this, remember to change the txt file into cfg. tablet.txt

thank you man

Ch3zZz avatar Jun 02 '20 09:06 Ch3zZz

@hawku @InfinityGhost @AbdShullah You should add this revision to your latest driver builds, can confirm that a friend of mine bought a new tablet off amazon and got this model of it, requiring the config above.

JustaPeriod avatar Jun 04 '20 00:06 JustaPeriod

@hawku @InfinityGhost @AbdShullah You should add this revision to your latest driver builds, can confirm that a friend of mine bought a new tablet off amazon and got this model of it, requiring the config above.

afaik @AbdShullah already has added the revision to his repo, I haven't done anything because I'm no longer developing my fork in favor of my own project.

InfinityGhost avatar Jun 04 '20 01:06 InfinityGhost

Hello! Thank you for your config changes, it has allowed me to use my tablet (G640) for osu! but, I have one problem, I'm getting cursor lag whenever I use this config with the hawku drivers. (I've tried everything, reinstalling drivers, tweaking settings like FPS and resolution in osu! etc,) The lag only occurs when I move my cursor slowly (like a small jump or spinner) my cursor would randomly jump and freeze making it extremely hard for me to do small jump sections on maps or do spinners, however I can do big jumps accurately. I have used my tablet with the XP-Pen Official drivers and it worked fine. (aside from it being Official drivers, my cursor would sway, but i could still somewhat play and there was no cursor lag) The closest fix I've had to this problem is experimenting with the smoothing filter, it has somewhat stopped the cursor lag but it feels too slow and clunky and it's not a 100% fix either, also, this problem isn't specifically an osu! problem (lag still occurs even if I'm not tabbed into osu!)

I can provide screenshots and recordings if need be, I have searched around the internet and couldn't find an accurate fix to my problem, it seems that I'm the only person with this problem as reviews on the tablet have not mentioned this problem. It's most annoying as I have previously used the Huion 420 with the hawku drivers and I had no cursor lag and gameplay felt perfect (switched for a bigger tablet with a better pen)

I'm not sure if area size or anything like that matters but I've attached what I'm using now to play osu! (Area size, Smoothing filter settings, etc) I'd really appreciate it if you could help as this is making me pretty annoyed.

Area size Smoothing Filter PC Specs

Psyite avatar Jun 27 '20 13:06 Psyite

Okay, so I've found what the problem is. I experimented with changing my area size and presto! The glitching stopped, so I've switched from 7cm to 10cm and after getting used to it, I got some good plays.

Apologies if I wasted any ones time.

Psyite avatar Jun 28 '20 21:06 Psyite