haveno-dex
Arbitrator cannot close trade if completed by the peers after dispute is opened
Forwarded message from m
"if someone could tell woodser: arbitrator cant close ticket if the trade was completed regularly after a ticket was opened. the offer info goes away but it's still marked as open."
"trying to close the ticket obviously creates wallet errors since the funds already left the multisig"
I'm not able to recreate this.
Perhaps it's due to stale wallet state which prompted the users to open the dispute in the first place?
Are there any related errors in the arbitrator logs?
Does the issue resolve by restarting the arbitrator?
If you go to the trade's info > Detail Data, it will show the trade's state, payout state, and dispute state. For example:
If the states indicate the trade is completed, but it's still Open in the support view, that would be a clear bug.
Closing after bug fixes in the last release. Also, traders can re-open disputes if the final payout was not published with ctrl+o. Please re-open if you continue seeing this problem.