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Create troubleshoot-tls-handshake-timeout-go-kyber.md

Open revanth-traceable opened this issue 1 month ago • 3 comments

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Description

We have been running into this error at transunion across different modules (CI/CD/IACM).The error primarily arises due to customer network inspection tools (like netskope, zscaler) not handling the new keyshares introduced in Go 1.23 and 1.24

Adding this in platform module because this is not particular one specific module and can arise at any client using go 1.23 or more. Below are ticket references for this issue at transunion but it can be seen at the other customers as well.

https://harnesssupport.zendesk.com/agent/tickets/97977 https://harnesssupport.zendesk.com/agent/tickets/96664 https://harnesssupport.zendesk.com/agent/tickets/98485 https://harnesssupport.zendesk.com/agent/tickets/89976

PR lifecycle

We aim to merge PRs within one week or less, but delays happen sometimes.

If your PR is open longer than two weeks without any human activity, please tag a code owner in a comment.

PRs must meet these requirements to be merged:

  • [ ] Successful preview build.
  • [ ] Code owner review.
  • [ ] No merge conflicts.
  • [ ] Release notes/new features docs: Feature/version released to at least one prod environment.

revanth-traceable avatar Nov 24 '25 08:11 revanth-traceable

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CLAassistant avatar Nov 24 '25 08:11 CLAassistant

Please check the Execution Link of the Pipeline for the Website Draft URL. This is located in the Preview Step behind the Harness VPN and also is available in #hdh_alerts. E.g Website Draft URL: https://unique-id--harness-developer.netlify.app. Current Draft URL is: https://69241491a052d6dbce92fba5--harness-developer.netlify.app

bot-gitexp-user avatar Nov 24 '25 08:11 bot-gitexp-user

Please check the Execution Link of the Pipeline for the Website Draft URL. This is located in the Preview Step behind the Harness VPN and also is available in #hdh_alerts. E.g Website Draft URL: https://unique-id--harness-developer.netlify.app. Current Draft URL is: https://6924155db1e1e3ea67381a93--harness-developer.netlify.app

bot-gitexp-user avatar Nov 24 '25 08:11 bot-gitexp-user