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Published 20 hours ago • verified publisher icon haiwen

iOS app unable to open PDF file larger than 10.4 MB in encrypted libraries

Open billkenney opened this issue 3 years ago • 2 comments

I’m running Seafile Professional Server 9.0.3 on Ubuntu, with the latest version of the iOS app. When I try to open a PDF in an encrypted library that is larger than approximately 10.4 MB on the iOS app, I get a “Failed to download file” error. The same file opens in the iOS app if it’s in an unencrypted library, and it opens in the encrypted library using a web browser (desktop or mobile). I have been unable to find any error logs related to this issue. I tested this issue using PDFs that are 10.4MB, 10.5MB, 10.7MB, 10.9MB, 11.1MB, 11.3MB, and 11.5MB in size (see the attached screenshot), and only the 10.4MB PDF opens. IMG_7297 IMG_7298

billkenney avatar Jan 12 '22 23:01 billkenney

Can you download them from desktop web browser?

killing avatar Jan 24 '23 03:01 killing