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Improve Onboarding flow for LG

Open anitadesigns opened this issue 3 years ago • 3 comments

Overview

The onboarding flow is packed with information. In collaboration with the Content Team, Design aims to improve the onboarding flow.

Action Items

  • [ ] brainstorm layout ideas
  • [ ] Pages to consider:
    • [ ] Before you begin
    • [ ] Overview of questions
    • [ ] Advice
  • Present to Content for feedback
  • Present to Dev for feedback
  • create issue for Dev

anitadesigns avatar Sep 01 '22 18:09 anitadesigns

@SamHyler This was also an assumption we made but perhaps IUT2 will show whether the length of the "onboarding" pages for the LG needs to be condensed. Perhaps we can close them and then re-open this if needed based on IUT2 results?

anitadesigns avatar Apr 05 '23 04:04 anitadesigns

@anitadesigns That sounds reasonable. Also since we did work on Before you begin and advice to a certain extend, there have been changes, even if they were not as extensive as this issue. Could be good to revisit how we do onboarding in another iteration. Of note, UXR will do user testing on the landing page only this spring.

SamHyler avatar Apr 06 '23 09:04 SamHyler

To note: This issue is not a priority during this phase, but the team would like to work with UXR to test our onboarding screens / flow and work to improve them.

Assumptions the team has:

  • The onboarding flow is lengthy and packed with information
  • Users will pass over onboarding screens due to amount of content found on screens
  • High bounce rate due to amount of onboarding screens

anitadesigns avatar May 12 '23 20:05 anitadesigns