Garret Wassermann

I just merged a commit from #913 to allow users to specify their own custom models without using pinax if you prefer. I hope that will help address this issue.

Oops nevermind I was thinking of something different. Anyway, there's work on a commit to allow users to specify their own models if they prefer (but pinax will be the...

I believe there were some changes to CC in the recent bugfix releases. Let me know if you can reproduce or think this has been fixed. @SurtursRevenge please update to...

Glad to hear you're enjoying it! Rich text editor integration sounds awesome. There's no plans at the time to add one but would be glad to merge it, so feel...

Thanks, to be clear, are you asking to add a Sites foreign key to the TIckets and Queue models, @shreyashsrivastava ? Is there any other model that needs this or...

I'm going to punt this to the next major release (0.5.0) to give some time to explore this and double check any side effects with implementing this (proper migrations, etc)

Per @rossp's comments, #239 was merged for the 0.3 release so it might only take a little more work to develop a filter that treats all users as staff. That...

Thanks for the feedback! I agree that the use cases for non-staff users have not been totally thought out yet, as evidenced by our lack of real permissions checks beyond...

There were some questions about user permissions that were unresolved, but I admit I'd have to dig back into this for details because I don't remember exactly.

You do make a good point @Mte90 that this PR would probably take significant work to merge into what helpdesk is today, it might be better to start over with...