Garret Wassermann

See #198

django-helpdesk does not at this time have any specific asset management features. Like Benbb96 said, you might be able to make something that works using custom fields, but if you...

I'd have to take a look at the tickets but master was nearing release but I've had a lot of personal issues that made it difficult to finalize and release....

#825 and #832 are probably priorities, if you get a fix for that in the 0.2.x branch then I'll merge it into master too. #827 tracks master progress to Django...

The read-only idea sounds reasonable to me.

Email is much more difficult than it seems like it ought to be :-) There's probably some more python email module tricks we can use to try to estimate the...

Yes and our mail handling within helpdesk has significantly improved since then too. We should add this as a unit test to make sure we can process it correctly.

Basically yes, preventing javascript injection as a security issue. The regex could probably be extended to handle parentheses correctly.

Heroku has not created any kind of free tier or open source support and is shutting down the existing free services at end of November. I have closed out our...

I can update the django-helpdesk group avatar image if there's agreement from folks on what the new logo should be. Just tag me when the image is ready to upload,...