Garret Wassermann

Currently, all staff members can view, edit, delete all tickets. They have their own assigned list of tickets of course, but can view and edit others tickets too. Unfortunately there's...

Interesting idea! Worth looking into, but probably not until after our next release. (0.3.0)

Thank you for the ideas! Some of these may be quick and easy but I don't want to hold up the 0.3 release much longer. If someone has time to...

Hmm, I don't think there is a template tag for total number of tickets. Is that a useful feature you'd like to add? Is the report page insufficient for what...

If you'd like, send a Pull Request! It might be better architecturally to split off that code into a template tag than to keep it in the `staff.py` file. It's...

Those settings were deprecated and no longer function. I think only admin can delete already, but staff can hold. Does that work for you?

There's been a lot of work to update this project to Python 3 and newer Django releases, and I think some of the permissions management isn't quite working anymore. This...

Ah thank you for that @sadeghk91 ! If it's just a missing superuser check, I can add that as a patch. Could easily have been missed in our recent upgrades.

Ah yes that's definitely not working as designed. Is this on the latest release (0.2.x) or `develop`? Thanks for reporting!

We unfortunately don't have a public demo instance with emails enabled. You could run the demo locally maybe in a VM with a basic email server running to test it...