hon My device stopped working 3 hours ago.

My device become unavailable. When i click "reconfigure" i cannot login using my credentials. Mobile app works fine with the same user/password. I updated to newest version.

Mar 24 '25 16:03 j0k34

Maybe some characters are not well handled by my extension. Could you please use a simpler password to check?

Mar 25 '25 09:03 gvigroux

Hey, i changed the password from 15 characters to 9 with only one number, removed my device from the addon and then re-logged and it works fine :)

Mar 31 '25 14:03 j0k34

Did you used some special characters ? I guess one is not supported by the integration

Mar 31 '25 15:03 gvigroux

I have same problem. In my password is one special character: &

Apr 05 '25 19:04 xorgx3

Had the same issue. When i did go to the page https://account2.hon-smarthome.com/ it asked me to change the password for some reason. Also when going in the home assistant logs the following event could been found:

Logger: custom_components.hon.hon
Source: custom_components/hon/hon.py:177
integration: hOn ([documentation](https://github.com/gvigroux/hon), [issues](https://github.com/gvigroux/hon/issues))
First occurred: April 10, 2025 at 10:22:17 PM (3 occurrences)
Last logged: 11:33:23 PM

Unable to get connect. You need to change your password on the hOn app

When the password was resetted it all wordked again.

Apr 12 '25 21:04 ruudleijnse