guardian
Breaking News Tool: Notification titles
Description
Problem: There is an inconsistent experience between what title is displayed for notifications when they come through to users. Some notifications come through with the title 'The Guardian'
Change we propose: All notifications should display the title of the notification category has signed up for.
Support agreed from W+C to update the titles for notifications coming through from the Notifications tool in the table below,
| Notification bucket | Current | To-be | Regionalise |
|---|---|---|---|
| Breaking news | The Guardian | Breaking news | For all regions |
| Sports breaking news | Sports breaking news | UK sport news | |
| Sports breaking news | Aus sport news | ||
| Sports breaking news | US sport news | ||
| Sports breaking news | EU sport news | ||
| Sports breaking news | Int. sport news | ||
| Editors' pick | Doesn't exist yet | Editors' pick | For all regions |
For other notifications that are automated, the MSS team in apps will pick this up, specifically:
The Apps team are doing some work on notifications and would like to update the notification with specific titles. Currently breaking news alerts are sent with a title of "The Guardian", they would like this to be "Breaking News".
They would also like to update the sport breaking news alerts to "Sports Breaking News ([Edition]]", with the edition replaced with the correct value.
This work should not be undertaken until Editors Picks is in place as currently non-breaking news alerts are being sent using the breaking news topics.
Naz on apps is re-aligning with stakeholders on the notifications titles and will share
Bespoke notification titles are something stakeholders are interested in, but this is not something we can do in v1.