Counter-intuitive "Copy Link" button when inviting people to a document

[vviers]

Hey there 👋🏼

A couple of our users have been tripped up by the Copy link button when trying to invite people to a document.

For a few of our users, this design hints that the Copy link will create an invite link to people that they can follow to accept their invitation to a document, when in fact it seems to only be a link to the document that is of little use if the person clicking the link has not been added to the document first.

My suggestion is to either

1. get rid of this button
2. rename this button to something like Copy link to document
3. rename this button to something like Copy link to document and add a little disclaimer under it that says "You will still need to invite users using the panel below"
4. maybe implement the invite link functionality (that could be very useful in some situations)

What do you think ?

[anaisconce]

Hi Vincent!

Thanks for this user feedback. Makes sense that it's confusing!

What do you think of this?

1. Get rid of this button
2. Make actual link sharing more visible. Example below.
3. Implement a "request access" feature. If someone lands on a document they do not have access to they see the screenshot below. There's a few ways to end up here, and addressing a quick way to request access could help. I'd change the copy and make the primary button "Request Access".

Here's a quick stab stab making public access more visible. Currently it's link text that's hard for users to find. With this design there is always a "copy link" button visible, and what it does is tied to public access. Currently public access can be set to editor or viewer. Here, "no access" is also visible (and the default for new documents).

Some other products break off public access settings under its own header, or a line separator. We could explore that if adding it in-line (as shown above) seems too busy.

[Aurelie-Jallut]

Hello,

Ideas:

Remove the Anyone with link text and add a contextual text when hovering over the Copy link button : Only those invited below have access. or When the choice is no access, replace "Anyone with link" by "Only those invited below have access."

Your suggestion to differentiate the Public access block from the rest seems to me to be a good idea, either by moving it or by giving it another visual form.

[dsagal]

What do you think of a smaller change like this: change "[] Copy Link" link to either "🔒 Copy Link" or "👥 Copy Link" (with an icon to distinguish private vs link-shared docs). And on hover of that link, it would offer a tooltip with a disclaimer as @vviers suggested, either "Only people with access can open with the link" or "Anyone on the internet with the link can open".

It's a small dialog, so if we add a "Public access" block that's always visible even for private docs, we might want to update the design to make the listing generally more compact.

[vviers]

Paging @kbizien in case he has ideas