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Published 20 hours ago • verified publisher icon greymass

Contract sign window does not appear

Open NejneeNejnogo opened this issue 3 years ago • 3 comments

when I perform an action after which a window with the signing of the contract should appear - it does not appear. the latest version of the app, completely reinstalled

NejneeNejnogo avatar Jul 22 '21 18:07 NejneeNejnogo

Which version of Anchor - desktop/iOS/Android?

One of the first things I'd recommend trying is logging out of the external application (whatever website you're using) and log back in. Often times this will reestablish that connection and make it work.

If that doesn't work however, we'll just need more information to be able to reproduce and troubleshoot the issue. What site are you using, which browser, which operating system, and any other relevant information you can pass along.

aaroncox avatar Jul 22 '21 18:07 aaroncox

I am also facing this issue, where the sign window doesn't appear by itself after the DAPP shows the "Please open your Anchor Wallet" dialog. and I have to click the "Sign manually or with another device" button.

System Info

Anchor version: v1.2.6 OS: Windows 64-bit Browsers used: Chrome & Brave

Steps to reproduce

  1. go to a website/dapp and login
  2. start a transaction (and wait for the little dialog to start the counter)

at this point the signing window should appear, which it doesn't (sometimes it does sometimes it doesn't)

I've also noticed that some signing requests (that don't appear automatically) appear when I quit (CTRL+Q) Anchor and reopen it.

PS: I'm using Anchor with the WAX blockchain mainnet

benjiewheeler avatar Oct 03 '21 16:10 benjiewheeler

I am also facing this issue, where the sign window doesn't appear by itself after the DAPP shows the "Please open your Anchor Wallet" dialog. and I have to click the "Sign manually or with another device" button.

System Info

Anchor version: v1.2.6 OS: Windows 64-bit Browsers used: Chrome & Brave

Steps to reproduce

  1. go to a website/dapp and login
  2. start a transaction (and wait for the little dialog to start the counter)

at this point the signing window should appear, which it doesn't (sometimes it does sometimes it doesn't)

I've also noticed that some signing requests (that don't appear automatically) appear when I quit (CTRL+Q) Anchor and reopen it.

PS: I'm using Anchor with the WAX blockchain mainnet

So were you able to solve this problem?

BillyWoker avatar Jan 19 '22 19:01 BillyWoker