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[Issue]: Netclient / installer is flagged as mailcious application

Open ashweb1 opened this issue 1 year ago • 4 comments

What happened?

When installing Netclient Eset Endpoint Security flags netclient as follows:

02/05/2024 17:38:55;Real-time file system protection;file;C:\Program Files (x86)\Netclient\netclient.exe;a variant of Win32/Packed.GoLang_AGen.AA suspicious application;cleaned by deleting;NT AUTHORITY\SYSTEM;Event occurred on a new file created by the application: C:\Windows\System32\msiexec.exe (32B8B2E3B3ECD8E194ACE65A5E5052C326D7CCAA).;F8D486788905A808B99948918CB4719236DA2339;17/04/2024 15:08:24

Version

v0.24.0

What OS are you using?

Windows

Relevant log output

No response

Contributing guidelines

  • [X] Yes, I did.

ashweb1 avatar May 02 '24 17:05 ashweb1

did you use the msi installer or the exe bundle?

theguy951357 avatar May 02 '24 18:05 theguy951357

I used the MSI bundle netclient_x86.msi

2024-05-02 19_14_42- Issue _ Netclient _ installer is flagged as mailcious application · Issue #2920

ashweb1 avatar May 02 '24 18:05 ashweb1

ok. thank you. I am going to look into it.

theguy951357 avatar May 02 '24 18:05 theguy951357

so it looks like this is something we need to reach out to ESET about. in the meantime, you can open your ESET and navigate to tools -> Quarantine. you should be able to find C:\Program Files (x86)\Netclient\netclient.exe in there. right click on it and select "restore and exclude from scanning" that should put it back and Netclient should function normally.

theguy951357 avatar May 03 '24 13:05 theguy951357