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[FEATURE] Postpone / delay escalation chain start when nobody is on call

Open bmalynovytch opened this issue 1 year ago • 2 comments

What would you like to see!

When nobody is on call, allow delaying of escalation chains.

Use case is when team is off duty (see #4845), users need to be notified when they come back.

Product Area

Schedules

Anything else to add?

No response

bmalynovytch avatar Aug 19 '24 09:08 bmalynovytch

The current version of Grafana OnCall, at the time this issue was opened, is v1.9.1. If your issue pertains to an older version of Grafana OnCall, please be sure to list it in the PR description. Thank you :smile:!

github-actions[bot] avatar Aug 19 '24 09:08 github-actions[bot]

This would be extremely helpful. I have a use case where there are specified service hours and any alert outside of those should be queued and delivered to the next person on call.

parthy avatar Oct 11 '24 12:10 parthy