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Slack: Start message of Maintenance not sent out

Open MarcoJ-CID opened this issue 1 year ago • 7 comments

What went wrong?

What happened:

  • When I start a maintenance within my integration I don't receive the slack message that a maintenance is started and also don't get the alerts during this maintenance added to the one thread. Only the message when the maintenance is finished I could see the message.

What did you expect to happen:

  • See a message in the configured slack channel and as well all occurring alerts written into the thread.

How do we reproduce it?

Not sure how to reproduce this on your system. I could reproduce this over and over by enable a maintenance and disable it again and monitor the according slack channel.

Grafana OnCall Version

v1.3.39

Product Area

Chatops

Grafana OnCall Platform?

Docker

User's Browser?

117.0.5938.134

Anything else to add?

No response

MarcoJ-CID avatar Oct 06 '23 15:10 MarcoJ-CID

Update:

Even with version 1.3.43 the notification is not sent out. I am missing the message Maintenance of IntegrationName. Initiated by MarcoJ-CID Johne for 3 hours.

Tested today the Debug Message and this one is working. This is pretty strange.

image

Last time that this worked was beginning of August.

MarcoJ-CID avatar Oct 10 '23 06:10 MarcoJ-CID

Hello, we are seeing the same issue in v1.3.55. In fact once maintenance for an integration is set, all chatops (Telegram + Slack) pauses until maintenance is finished.

vdombrovski avatar Nov 14 '23 10:11 vdombrovski

Meanwhile we're running OnCall in version 1.3.90 and the bug is still preventing the notification about a started maintenance.

MarcoJ-CID avatar Jan 23 '24 07:01 MarcoJ-CID

Same on version 1.3.92!

MarcoJ-CID avatar Jan 24 '24 10:01 MarcoJ-CID

Same on version 1.3.94!

MarcoJ-CID avatar Jan 29 '24 05:01 MarcoJ-CID

Same on version 1.3.102!

MarcoJ-CID avatar Feb 07 '24 05:02 MarcoJ-CID

Same on verison 1.3.106. When vdombrovski is right that the chatops getting stopped than we're talking about a bug because each alert which is occuring during a maintenance should be visible in slack inside the thread of the maintenance.

MarcoJ-CID avatar Feb 21 '24 07:02 MarcoJ-CID

Same on version 1.3.108! Would be nice when some dev could give feedback here

MarcoJ-CID avatar Feb 29 '24 06:02 MarcoJ-CID

Still not working with Version 1.3.110. Unless this is fixed we cant see in slack upcoming alerts in slack. WebUI is working as it should.

MarcoJ-CID avatar Mar 07 '24 14:03 MarcoJ-CID

Still not working Version 1.3.113

MarcoJ-CID avatar Mar 27 '24 08:03 MarcoJ-CID