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Alert Group is not found in current team, what should we do?

Open Matvey-Kuk opened this issue 2 years ago • 3 comments

Discussed in https://github.com/grafana/oncall/discussions/128

Originally posted by Ukochka June 22, 2022 It can be a situation that we got a link to alert group, but currently we are on the team which does not know about this alert (seems it can be a situation not only for alerts, but also for other objects in OnCall)

What are our options?

  • The simplest one is to show that Alert group is not found in this team. But for user it is not clear where to look for this incident. Should we offer a list with all available groups? (suggested design from @raphael-batte ) image

  • Should we automatically switch the team? But seems it will be complicated

What do you think?

Matvey-Kuk avatar Jul 11 '22 08:07 Matvey-Kuk

@Matvey-Kuk How urgent is this task? I can add just a message from frontend that Incident is not found in this team. but to show which team we should switch we need to do changes on backend.

Ukochka avatar Jul 12 '22 08:07 Ukochka

@Ukochka it's not urgent, but definitely worth fixing.

Matvey-Kuk avatar Jul 12 '22 12:07 Matvey-Kuk

This issue on integration maintenance is also related to team filtering: https://github.com/grafana/oncall/issues/183.

vadimkerr avatar Jul 13 '22 09:07 vadimkerr