Consent form not Update Status

[viveksaini75]

[REQUIRED] Step 1: Describe your environment Unity version:- 2022.3.6f1 Google Mobile Ads Unity plugin version:- 8.5.3 Platform:- Android

public bool CanRequestAds => ConsentInformation.ConsentStatus == ConsentStatus.NotRequired || ConsentInformation.ConsentStatus == ConsentStatus.Obtained;

public void GatherConsent(Action<string> onComplete)
{
    
    Debug.Log("Gathering consent.");

    var requestParameters = new ConsentRequestParameters
    {
        // False means users are not under age.
        TagForUnderAgeOfConsent = false,
        ConsentDebugSettings = new ConsentDebugSettings
        {
            // For debugging consent settings by geography.
            DebugGeography = DebugGeography.EEA,
            TestDeviceHashedIds = new List<string>
            {
                ""
            }
        }
        
    };

    // The Google Mobile Ads SDK provides the User Messaging Platform (Google's
    // IAB Certified consent management platform) as one solution to capture
    // consent for users in GDPR impacted countries. This is an example and
    // you can choose another consent management platform to capture consent.
    ConsentInformation.Update(requestParameters, (FormError updateError) =>
    {
        if (updateError != null)
        {
            onComplete?.Invoke(updateError.Message);
            return;
        }

        // Determine the consent-related action to take based on the ConsentStatus.
        if (CanRequestAds)
        {
            // Consent has already been gathered or not required.
            // Return control back to the user.
            onComplete?.Invoke(null);
            return;
        }

        // Consent not obtained and is required.
        // Load the initial consent request form for the user.
        ConsentForm.LoadAndShowConsentFormIfRequired((FormError showError) =>
        {
            // Form showing succeeded.
            // Form showing failed.
            onComplete?.Invoke(showError?.Message);
        });
    });
}

We are facing an issue and that is whenever we allow Consent for the first time, things work fine but in the case of a second attempt, "CanRequestAds" shows the false Value. Please review and assist me to resolve this issue.

[NVentimiglia]

@viveksaini75

Your sample has old code for checking if you CanRequestAds. We have updated our API to check with a platform client.

https://github.com/googleads/googleads-mobile-unity/blob/main/source/plugin/Assets/GoogleMobileAds/Ump/Api/ConsentInformation.cs#L106

[viveksaini75]

Thank you for your response @NVentimiglia Please find the Consent implementation script below and currently, I'm using the latest SDK version(8.6.0)

 using System;
 using System.Collections;
 using System.Collections.Generic;
 using GoogleMobileAds.Ump.Api;
 using UnityEngine;

  public class GdprScript
  {
        public bool CanRequestAds => ConsentInformation.CanRequestAds();


       public void GatherConsent(Action<string> onComplete)
       {
    
    Debug.Log("Gathering consent.");

    var requestParameters = new ConsentRequestParameters
    {
        // False means users are not under age.
        TagForUnderAgeOfConsent = false
    };

    // The Google Mobile Ads SDK provides the User Messaging Platform (Google's
    // IAB Certified consent management platform) as one solution to capture
    // consent for users in GDPR impacted countries. This is an example and
    // you can choose another consent management platform to capture consent.
    ConsentInformation.Update(requestParameters, (FormError updateError) =>
    {
        if (updateError != null)
        {
            onComplete?.Invoke(updateError.Message);
            return;
        }

        // Determine the consent-related action to take based on the ConsentStatus.
        if (CanRequestAds)
        {
            // Consent has already been gathered or not required.
            // Return control back to the user.
            onComplete?.Invoke(null);
            return;
        }

        // Consent not obtained and is required.
        // Load the initial consent request form for the user.
        ConsentForm.LoadAndShowConsentFormIfRequired((FormError showError) =>
        {
            // Form showing succeeded.
            // Form showing failed.
            onComplete?.Invoke(showError?.Message);
        });
    });
}

}

Also, please check below the code which is used before initializing Admob

  if (_gdprScript.CanRequestAds)
    {
        InitializeAdsSdk(_adMobHandler);
    }
    else
    {
        InitializeGoogleMobileAdsConsent();
    }

Issue which I'm Facing : Condition written under if (_gdprScript.CanRequestAds) always return False even after i allow the consent.

Please help me to understand this scenario becasue I'm facing this error since long. This CanRequestAds condition must be True after allowing the "Consent".

[NVentimiglia]

@viveksaini75

Did you register your device ids in code?

On Android this is a required step.

https://github.com/googleads/googleads-mobile-unity/blob/main/samples/HelloWorld/Assets/Scripts/GoogleMobileAdsController.cs#L17

[ChaserKnight]

@viveksaini75

Your sample has old code for checking if you CanRequestAds. We have updated our API to check with a platform client.

https://github.com/googleads/googleads-mobile-unity/blob/main/source/plugin/Assets/GoogleMobileAds/Ump/Api/ConsentInformation.cs#L106

Is this change updated in the HelloWorld sample code? I think the HelloWorld code still using the old code. I am using the code from there, so not sure which one is correct. Please let me know.

[viveksaini75]

@viveksaini75

Did you register your device ids in code?

On Android this is a required step.

https://github.com/googleads/googleads-mobile-unity/blob/main/samples/HelloWorld/Assets/Scripts/GoogleMobileAdsController.cs#L17

Hey @NVentimiglia We have already registered device IDs in the code but we didn't mention them in the code I've shared with you.

[NVentimiglia]

@viveksaini75 Your sample has old code for checking if you CanRequestAds. We have updated our API to check with a platform client. https://github.com/googleads/googleads-mobile-unity/blob/main/source/plugin/Assets/GoogleMobileAds/Ump/Api/ConsentInformation.cs#L106

Is this change updated in the HelloWorld sample code? I think the HelloWorld code still using the old code. I am using the code from there, so not sure which one is correct. Please let me know.

This fix should be in today.

[NVentimiglia]

requestParameters

Did you set the DebugGeography to EEA ?

https://github.com/googleads/googleads-mobile-unity/blob/main/samples/HelloWorld/Assets/Scripts/GoogleMobileAdsConsentController.cs#L57

[viveksaini75]

requestParameters

Did you set the DebugGeography to EEA ?

https://github.com/googleads/googleads-mobile-unity/blob/main/samples/HelloWorld/Assets/Scripts/GoogleMobileAdsConsentController.cs#L57

    var requestParameters = new ConsentRequestParameters
    {
        // False means users are not under age.
        TagForUnderAgeOfConsent = false,
        ConsentDebugSettings = new ConsentDebugSettings
        {
            // For debugging consent settings by geography.
            DebugGeography = DebugGeography.EEA,
            TestDeviceHashedIds = new List<string>
            {
                "bb869d72cec9b2427657e990b937acbe"
            }
        }
    };

Yes, we've already set the DebugGeography to EEA, please find the code shared above.

[NVentimiglia]

@viveksaini75

I was able to confirm the issue and have an engineer working on the issue.

I posted a workaround here