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Published 20 hours ago • verified publisher icon googleads

rewarded video issue after multi window in android device

Open arksh1 opened this issue 2 years ago • 6 comments

  • Unity version: 2018.4.32
  • Google Mobile Ads Unity plugin version: 6.0.1
  • Platform: android (iOS, Android, Unity Editor)
  • Platform OS version: _____ (eg iOS 10, Android 9)
  • Any specific devices issue occurs on: _____
  • Mediation ad networks used, and their versions: _____

i don't know how to solve it.

rewarded video is not correct, after multi window mode.

image

arksh1 avatar Mar 22 '22 09:03 arksh1

Unity version: 2020.3.29f1 Google Mobile Ads Unity plugin version: 7.0.0 Platform: Android Platform OS version: Android 12 Any specific devices issue occurs on: SM G781N Mediation ad networks used, and their versions: no

Same with me,(Interstitial and rewarded) and some banners are not displaying. Everything was good before update my device's OS to Android 12. I tried with Sample in this repository, but it did not work, too.

Ecapyc avatar Mar 23 '22 07:03 Ecapyc

Me too. Please fix.

anhnhgtv avatar Mar 24 '22 09:03 anhnhgtv

Today admob stopped serving me ads due to "Modified ad code: Resizing Ad Frames" error. I think the problem is that the ad is masked and not workable as it is now.

anhnhgtv avatar Mar 24 '22 09:03 anhnhgtv

The problem became serious. We lost all our revenue. Please fix

anhnhgtv avatar Mar 24 '22 09:03 anhnhgtv

Today admob stopped serving me ads due to "Modified ad code: Resizing Ad Frames" error. I think the problem is that the ad is masked and not workable as it is now.

We've had this problem a week ago. We had removed the banner ad and then submitted the game for review again. It got accepted, but I'm pretty sure that they'll find the problem again, since this isn't actually fixed.

@arksh1 If you're getting the problem after going into, or out of multi window mode, then I really think it's got something to do with what android reports to AdMob as what the current resolution is. There's more about this in this other issue: #1951

PokerDawg avatar Mar 24 '22 13:03 PokerDawg

The same issue in my app :(

wwawrzy avatar Jun 03 '22 10:06 wwawrzy

Since there were no recent activities for this issue, we are therefore reluctantly going to close this bug for now.

If you are still experiencing the problem, please file a new issue with the same description, what happens and system / network tracing / Charles logs.

All system setups can be slightly different, so it's always better to open new issues and reference the related ones. Thanks for your contribution.

kunny avatar Feb 06 '23 15:02 kunny