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we find that V3 validation scores very low (0.1)

Open youyisx opened this issue 5 years ago • 9 comments

HI, when we load a web page in the APP that only provides recaptcha services, we find that V3 validation scores very low (0.1). Is there a solution?

youyisx avatar Apr 19 '19 03:04 youyisx

I have the exact same issue. When I have a page with a lot of content I get 0.7 and 0.9. While a page with a simple form nearly always gets 0.1. Same site otherwise.

ltctech avatar Apr 19 '19 21:04 ltctech

We are seeing the same issue and many users get a .1 for not apparent reason

klevak avatar Apr 23 '19 21:04 klevak

related #248

gingerlime avatar Jun 08 '19 23:06 gingerlime

We are seeing similar things on a production site with a lot of users complaining about not being able to use a sign up form and the admin console shows a large growth of .1 scores since yesterday.

Pfenya avatar Jun 28 '19 10:06 Pfenya

Issue still open. Since it probabily relies on the ML under the hood it is quite hard to find similarities but it's pretty sure it is bugged. Same interaction made by IE11 and Chrome (both Incognito, both from the same PC) takes 0.1 and 0.3 using IE11 and 0.9 using Chrome.

MonDeveloper avatar Jan 11 '21 17:01 MonDeveloper

Facing a similar issue. Since adding v3 to our login form which is a simple form with a two input fields, we have been seeing low scores mostly 0.1 since releasing this to our production. This seems to have impacted other actions on different pages also using v3 which are now showing low scores in our admin console.

Are there some best practices that is we are missing? I was not able to find much in the documentation.

felixck12 avatar Apr 20 '21 23:04 felixck12

We are having the same problem. A couple of days ago we started getting lots of 0.1 scores. Even our own developers are getting bad scores. It's all a bit flakey, sometimes the score is good, sometimes not. It seems to be affecting the domains which are behind a CDN (Cloudfront) more than the ones that aren't. But it might be only a fluke. Had to disable recaptcha for now.

dusnoki avatar Apr 21 '21 08:04 dusnoki

Same issue for us. We are using recaptcha v3 on some of our website forms. On 4/21/21 (two days ago), we started experiencing super low scores of 0.1 and 0.3, even for real users. In testing myself, I am sometimes getting 0.7 score, and sometimes getting a 0.1 or a 0.3, depending on browser. Developer partners get same results. This is super frustrating, since we have set up some blockers and error messages for end users in these low score scenarios. This is bad for customer service. It would be good to know if Google has changed anything recently. Because we have not made any changes, and it was working great until this week.

yoyoloftis avatar Apr 23 '21 15:04 yoyoloftis

Same here. We changed the action strings sent for each specific verification and our scores are good again. So we appended a dynamic suffix to all action strings (the current date formatted YYYYMMDD). We're hoping this will make our score consistently better.

armellarcier avatar Apr 23 '21 21:04 armellarcier

Closing old issues that are not related to the PHP client code.

rowan-m avatar Feb 20 '23 12:02 rowan-m