ARCore Device Support Requests

[inio]

This issue is to track/dedup requests for device support.

See the official Supported Devices page for the complete list of currently supported devices.

Device-specific details/issues:

• #183 Asus' ZenFone AR never starts tracking
• Samsung S8(+) and S9(+) devices with model numbers ending and 0 sold outside of China may be used for development by side-loading the ARCore APK.

Besides these devices, we cannot comment on supporting any specific devices in this forum.

[Thaina]

I have seen preview 2. Is it already support motorola Nexus 6 ?

Also I want to ask for Nexus 6P and Nokia Android announced in 2017 and ZTE Blade Z Max

[inio]

Sorry, none of those are supported with the developer preview.

[Svoka]

It's sad that only certain people in big companies can touch ARCore :( I think you can work on support of other platforms first, or just remove code which check if you have phone from the list and get people opportunity to try ARCore even if it's fail somewhere

[Thaina]

@inio Will it supported in ARCore 1.0 ?

[lvonasek]

If you open ARCore.apk there are assets and inside are calibrations by device codenames.

List of devices which have calibration in the apk: Google Nexus 6P Google Pixel Google Pixel XL Google Pixel 2 Google Pixel 2 XL HTC 10 Samsung Galaxy Note 5 Samsung Galaxy S6 Samsung Galaxy S6 edge+ Samsung Galaxy S7 Samsung Galaxy S7 Edge Samsung Galaxy S8 Samsung Galaxy S8+ Sony Xperia XA1 Sony Xperia XZ Xiaomi Mi 6

Codenames of devices with names I did not find: Lucye Nash Sprint sdm660

Note that support of 100M+ devices means support few popular models e.g. Samsung S7 with 55M+ https://www.google.de/amp/s/www.androidauthority.com/sales-samsung-galaxy-s7-cross-55-million-units-768359/amp/

[Svoka]

Facebook with their AR Studio (Player) can support a lot of devices and Google with their power can't, funny.

Support a list of 10 devices makes it totally useless, why learn AR Core for 10 models if Vuforia works everywhere :(

[inio]

@Thaina: Right now we can't commit to supporting any specific devices other than the Google Pixels and some models of the Samsung S8.

[gitunit]

@Svoka do your research! since when is Vuforia the same as ARCore? if you can do it better, just do it but stop throwing your uninformed opinion around.

[Svoka]

@gitunit first,

stop throwing your uninformed opinion around

stop telling others what to do (oh, the irony). And I don't think you have the right to insult people you don't know so easily

second, interesting part how you skip facebook AR-studio.

third, you tell to do my research, but ar-core doesn't work on plenty devices so I can't do it and it makes me feel sad with so much hype around it. 100M devices actually 10 (or so).

[romanvfp]

Could you add support for Lenovo Phab2 Pro, too, please? Otherwise it is kind of weird that it supports more advanced TangoCore but does not support ARCore, while I am sure that technologically it can support ARCore

[lvonasek]

@romanvfp I think you will get never official answer from GoogleAR.

ARcore requires Android 7. Lenovo Phab2Pro uses chinesse fork of AOSP 6. Merging it with AOSP 7 is almost impossible because of the stuff in the fork.

Tango was unofficialy killed in July 2017 (in this moment Tango support email ended own existence), GoogleAR announced the end of Tango support on March 2018. They have to officialy support Lenovo until this date because of laws in Europe.

They will bring ARcore to Asus Zenfone AR because it was released after March 2017 and they have to support it for at least one year.

[romanvfp]

@inio Sorry for the duplicate - was not sure where to write. As not sure now where to reply to your message. So I will copy my question to you here, too: Is there no way for ARCore developers to add support for older versions of Android?

@lvonasek Thank you for the reply. Hope that ARcore developers can add support for older versions of Android. Android eco-system seems to experience a fragmentation due to certain features supported only for certain Android versions and/or devices...

[wynwas4]

Despite the fact that I have a Samsung SM-G950U running Android 7.0, Google Play Store says my phone is not compatible (while according to the compatibility list it should be). Why is that?

[inio]

@wynwas4 Currently the Play store only offers a pre-DP2 version of ARCore for Pixel devices running O MR1 to support AR Stickers. For development with ARCore DP2, all developers (including those on Pixels running MR1) should side-load the ARCore APK supplied on the developer website here:

https://developers.google.com/ar/develop/java/getting-started#prepare-device

[fredsa]

An up to date list of ARCore supported devices can be found here: developers.google.com/ar/discover#supported_devices

[inio]

ARCore 1.0 released today now supports (newly supported devices in bold):

• Google’s Pixel, Pixel XL, Pixel 2 and Pixel 2 XL
• Samsung’s Galaxy S8, S8+, Note8, S7 and S7 edge
• LGE’s V30 and V30+ (Android O only)
• ASUS’s ZenFone AR
• OnePlus’s OnePlus 5

[congguohua]

Hello, we are device manufucturers, could you tell me how to pass the "supported device" test?

[KnIfER]

still v1 does not support s7 edge:SM-9350(with Qualcomm Snapdragon 820 Processor ),I can install arcore on it but can's run examples

[inio]

@KnIfER What is your device fingerprint? Capture it with:

adb shell getprop ro.build.fingerprint

Posted this as a separate issue #197. Respond either there or here.

[inio]

~~#198 Known Issue: ARCore 1.0 is not supported when running on Android 8 "Oreo" on many devices~~ (FIXED)

[alchemz]

Nobody has mentioned OnePlus 5T, @inio do you know how to add the calibration for 5T? OnePlus 5(A5000) and 5T(A5010) are two different models.

[inio]

@alchemz The 5T is mentioned a few lines up where I deduped your #185 onto this bug.

[Thaina]

@inio Will nokia 7 plus that would be launch this year be supported?

[inio]

@Thaina While we're working with many device makers including HMD/Nokia to enable upcoming devices, as far as I know we have not committed to supporting any particular unreleased models except the Samsung S9.

[jituijiaqiezi]

ARCore doesn't support samsung galaxy s9 ! It's unbelievable!!

[Thaina]

@jituijiaqiezi I think what he means is, there is no plan to ensure support on any upcoming device that was not released, except SamsungS9 that was announced to be supported

In other word, only SamsungS9 will be supported 100%. Other unreleased is still no promised

[inio]

@jituijiaqiezi: @Thaina is correct. The S9 is the only upcoming device we have confirmed support for.

[jituijiaqiezi]

@inio I just bought s9.Hope arcore can support s9 asap!Thanks for your efforts.

[sillikk]

Hello @inio , any ETA on support for S9 and S9+ ?

[inio]

@jituijiaqiezi @Sillikk Per #250:

Support for the S9 and S9+ will be added in the next release, which should be released in the coming weeks.