google-ar
ARCore Session update ANR
SPECIFIC ISSUE ENCOUNTERED
GLThread 189 (native):tid=99 systid=28587
#00 pc 0x57880 libc.so (syscall + 32) (BuildId: 544bc6c8e3556e98efbc4406b97f6a3e)
#01 pc 0x13d7588 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#02 pc 0x13d7634 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#03 pc 0x13b2320 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#04 pc 0x13d7d88 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#05 pc 0x13d8dfc base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#06 pc 0x13d80d0 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#07 pc 0x13d7f14 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#08 pc 0x1916814 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#09 pc 0x1988768 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#10 pc 0x198705c base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#11 pc 0x1703308 base.apk + 10510336 (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#12 pc 0x111c5ec base.apk (ArSession_update + 148) (BuildId: 62d65095d6fd0cee751f9a1afa29a9d5)
#13 pc 0x12f5c split_config.arm64_v8a.apk (Java_com_google_ar_core_Session_nativeUpdate + 48) (BuildId: 646954f2f13225bb7d9a3675dcfd3e33)
#14 pc 0x355830 libart.so (art_quick_generic_jni_trampoline + 144) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#15 pc 0x5bad10 libart.so (nterp_helper + 5648) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#16 pc 0x194c5de base.vdex (com.google.ar.core.Session.update + 18)
#17 pc 0x5ba654 libart.so (nterp_helper + 3924) (BuildId: 735f12f804f88d62a2cb437261076ff7)
#18 pc 0x2a7c6c2 base.vdex (<package_name>.
main (waiting):tid=1 systid=28264
at java.lang.Object.wait(Native method)
at java.lang.Object.wait(Object.java:386)
at java.lang.Object.wait(Object.java:524)
at android.opengl.GLSurfaceView$GLThread.onPause(GLSurfaceView.java:1744)
at android.opengl.GLSurfaceView.onPause(GLSurfaceView.java:579)
at <package_name>.
VERSIONS USED
- Android Studio: Android Studio Flamingo | 2022.2.1 Patch 1
- ARCore SDK for Android: 1.39.0
- Device manufacturer, model, and O/S: Google Pixel 7 Pro, 13 Google Pixel 7a, 14 Google Pixel Fold, 14 Motorola Razr Plus 2023, 13 Samsung Galaxy A54 5G, 13 Samsung Galaxy S21 FE 5G, 13 and 14 Samsung Galaxy A53 5G, 13 and 14 Samsung Galaxy S20 FE 5G, 13 Samsung Galaxy S23 Ultra, 13 and 14 Samsung Galaxy S22 Ultra, 14 Samsung Galaxy S20 5G, 13 Samsung Galaxy S20 FE 5G, 13
- Google Play Services for AR (ARCore): 1.39.0 or possibly later
Hello,
I have also an ANR that appeared on December 13th 2023 according to Vitals. It seems that the number of occurences increased after an update of my app from ARCore 1.40.0 to 1.41.0.
Here is the ANR log from Vitals:
[split_config.arm64_v8a.apk] Java_com_google_ar_core_Session_nativeUpdate Input dispatching timed out
Thread 1 "main" tid=1 Waiting Main thread at java.lang.Object.wait (Native method) at java.lang.Object.wait (Object.java:386) at java.lang.Object.wait (Object.java:524) at android.opengl.GLSurfaceView$GLThread.onPause (GLSurfaceView.java:1750) at android.opengl.GLSurfaceView.onPause (GLSurfaceView.java:579) at <package_name>.HelloArActivity.onPause (HelloArActivity.java:1354) at android.app.Activity.performPause (Activity.java:8725) at android.app.Instrumentation.callActivityOnPause (Instrumentation.java:1639) at android.app.ActivityThread.performPauseActivityIfNeeded (ActivityThread.java:5256) at android.app.ActivityThread.performPauseActivity (ActivityThread.java:5217) at android.app.ActivityThread.handlePauseActivity (ActivityThread.java:5169) at android.app.servertransaction.PauseActivityItem.execute (PauseActivityItem.java:47) at android.app.servertransaction.ActivityTransactionItem.execute (ActivityTransactionItem.java:45) at android.app.servertransaction.TransactionExecutor.executeLifecycleState (TransactionExecutor.java:176) at android.app.servertransaction.TransactionExecutor.execute (TransactionExecutor.java:97) at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2390) at android.os.Handler.dispatchMessage (Handler.java:106) at android.os.Looper.loopOnce (Looper.java:211) at android.os.Looper.loop (Looper.java:300) at android.app.ActivityThread.main (ActivityThread.java:8272) at java.lang.reflect.Method.invoke (Native method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:559) at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:954)
Please provide help on this issue.
We also have a significant increase in the amount of ANR data starting from December 13 (and a new peak on December 20-21). Perhaps this has something to do with the update to Google Play Services for AR, which was updated at the end of November.
As for me deleting ARCore updates and reinstalling same version of ARCore can solve the problem, but it is a temporary solution. version of Google Play Services for AR (ARCore): 1.41.233110993
Actually, I see that on another AR app I didn't update recently, the ANR rate also increased. So I think that downgrading ARCore in the app will not work. Does not seem linked to https://play.google.com/store/apps/details?id=com.google.ar.core as it has been updated 29 nov. 2023. Please solve this issue which appeared around Dec 13th 2023. Thanks.
What do you mean by "deleting ARCore updates and reinstalling same version of ARCore" ? You mean downgrading the version of ARCore used in your app ? Or downgrading the Google AR Core services app ? Else ? By the way, correct the title of your post, it is "ANR", not "ARN" ; might be useful so that other users can find your question.
Same issue here. Only on Samsung devices. On Pixel devices there is no issue. Downgrading the SDK in the app does not work. I did not try downgrading the Google Play Services for AR, will try those solutions.
Crash appears in the OpenGL part of AR, when the session is paused, or after the session is started when the GL surface is used.
I also tried with other AR apps from google play store, even google ones, and they are all crashing too.
It seems that the number of ANR decreases progressively these last hours on my side. I don't understand why...
For me, the ANR happens also on non-Samsung devices according to Vitals.
Uninstalling and reinstalling "Google Play Service for AR" on the affected devices fixed it !
So it's the content of the cache of this app that is not compatible with it's own previous version, or is being corrupted by that latest version.
Clearing the cache is not enough. Seems that deleteing and reinstalling Google Play for AR works. May Google fixe this for all users ? I still have a high level of crashes and ANR. Thanks.
I have 300 thousand active users, and I think reinstalling services will not be a solution for my product
The same problem. We have hundreds ANR in our application for the last 3 day
I have the same problem with my app too. For my users it's very difficult solution, please downgrade service or fix this trouble
Is it possible to know when this ANR will be solved ? It leads to inacceptable crash rates. Should be a top priority from.Google ARCore team. Thanks.
Hi, I also experienced an ANR in an application with AR version 1.38 with a similar error as in 1.40 AR core , I hope this will somehow help in finding and fixing the error
Crashlytics - Stack trace
Platform: android
Version: 1.0.3 (23)
Issue: ecccbf72452d422c9cee8529a9e4d9a3
Date: Wed Dec 27 2023 15:53:23 GMT+0700 (Индокитай)
main (waiting):tid=1 systid=32756 at java.lang.Object.wait(Native method) at java.lang.Object.wait(Object.java:386) at java.lang.Object.wait(Object.java:524) at android.opengl.GLSurfaceView$GLThread.onWindowResize(GLSurfaceView.java:1800) at android.opengl.GLSurfaceView.surfaceChanged(GLSurfaceView.java:542) at android.view.SurfaceView.updateSurface(SurfaceView.java:1277) at android.view.SurfaceView.setFrame(SurfaceView.java:559) at android.view.View.layout(View.java:25731) at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332) at android.widget.FrameLayout.onLayout(FrameLayout.java:270) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818) at androidx.drawerlayout.widget.DrawerLayout.onLayout(DrawerLayout.java:1263) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818) at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332) at android.widget.FrameLayout.onLayout(FrameLayout.java:270) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818) at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1891) at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1729) at android.widget.LinearLayout.onLayout(LinearLayout.java:1638) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818) at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332) at android.widget.FrameLayout.onLayout(FrameLayout.java:270) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818) at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1891) at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1729) at android.widget.LinearLayout.onLayout(LinearLayout.java:1638) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818) at android.widget.FrameLayout.layoutChildren(FrameLayout.java:332) at android.widget.FrameLayout.onLayout(FrameLayout.java:270) at com.android.internal.policy.DecorView.onLayout(DecorView.java:1075) at android.view.View.layout(View.java:25737) at android.view.ViewGroup.layout(ViewGroup.java:6818)
A server push has been deployed to address this issue; this should reach affected users in <24 hours.
