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AR_ERROR_NOT_YET_AVAILABLE error and low framerate with ARCore on Samsung Galaxy S20 (snapdragon)

Open ptc-aeveritt opened this issue 4 years ago • 1 comments

SPECIFIC ISSUE ENCOUNTERED

Low frame rate, choppy UI performance running ARCore computervision_c sample on Samsung Galaxy S20 (snapdragon) in 'High Resolution' mode.

VERSIONS USED

  • Android Studio: 2020.3.1 Patch 2
  • ARCore SDK for Android: 1.27
  • Device manufacturer, model, and O/S: Samsung Galaxy S20 Ultra 5G, SM-G988U1, Android 11
  • Google Play Services for AR (ARCore):
    On Windows, use: adb shell pm dump com.google.ar.core | findstr /i "packages: versionName" On macOS, use: adb shell pm dump com.google.ar.core | egrep -i versionName\|packages:
Packages:
    versionName=1.27.212430183
Hidden system packages:
    versionName=0
Active APEX packages:
Inactive APEX packages:
Factory APEX packages:
  • Output of adb shell getprop ro.build.fingerprint: samsung/z3quew/z3q:11/RP1A.200720.012/G988U1UES2DUI5:user/release-keys

STEPS TO REPRODUCE THE ISSUE

  1. Run ARCore coomputervision_c sample App
  2. Observe repeating message in logcat:
     [type.googleapis.com/util.ErrorSpacePayload='ArStatusErrorSpace::AR_ERROR_NOT_YET_AVAILABLE']

When moving the device around the rendering is 'choppy'

WORKAROUNDS (IF ANY)

None

ADDITIONAL COMMENTS

So far we have not observed the same issue on any Exynos-based Samsung phones, this is only seen on some phones with Qualcomm Snapdragon

ptc-aeveritt avatar Nov 03 '21 12:11 ptc-aeveritt

This issue is still present on all S20 versions with Snapdragon CPUs as of January 2022.

ptc-aeveritt avatar Jan 19 '22 18:01 ptc-aeveritt