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Fail to load on GPU Samsung S21 fe

Open ErvisTusha opened this issue 7 months ago • 1 comments

Fail to load on GPU Samsung S21 fe

Version 1.0.3 Model Gemma-3n-E4B-it-int4 4.4 GB

ErvisTusha avatar May 25 '25 09:05 ErvisTusha

Hi @ErvisTusha, Thank you for opening this issue. Could you please try clearing the cache, freeing up RAM, and redownloading the model before trying to load it again? Please let us know if that helps.

dpknag avatar Jun 12 '25 17:06 dpknag

Hi @ErvisTusha,

Following up on this issue. Even if clearing the cache helps as a temporary workaround, our engineering team still needs to find the root cause of this GPU loading failure.

To help them, could you please provide a full Android Bug Report? We've put together a step-by-step guide on how to capture and share one here: https://github.com/google-ai-edge/gallery/blob/main/Bug_Reporting_Guide.md

Thank you!

dpknag avatar Jul 23 '25 02:07 dpknag

Hi @ErvisTusha,

Following up on this issue, we wanted to let you know that we have the new version. Please try installing the latest version of the app from our releases page and playstore (https://play.google.com/store/apps/details?id=com.google.ai.edge.gallery).

I am going to close this issue for now to help keep our tracker organized. However, if the problem persists after you've updated or have any feature requests, please feel free to open a new issue. Your feedback is very valuable.

Thank you!

dpknag avatar Oct 10 '25 22:10 dpknag