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[🐞BUG] App Won't Open

Open Muteplayer opened this issue 2 years ago • 14 comments

Steps to reproduce

Open app

Expected behavior

App open and display home page

Actual behavior

App open but do not display anything else a gray background

Musify version

3.2.0

Android version

Android 12L (12.1)

Other details

Screenshot_20220907-194046_Musify

2022-09-07-19-48-51.log

Acknowledgements

  • [X] I have searched the existing issues and this is a new ticket, NOT a duplicate or related to another open issue.
  • [X] I have written a short but informative title.
  • [X] I have updated the app to latest version Latest.
  • [X] I will fill out all

Muteplayer avatar Sep 07 '22 22:09 Muteplayer

@Muteplayer Hello, could you try this test build? (i don't have Android 12 to test it so...)

gokadzev avatar Sep 08 '22 04:09 gokadzev

@Muteplayer Hello, could you try this test build? (i don't have Android 12 to test it so...)

Musify-test-release.apk.zip

Still same 😭 Logcat.log

Muteplayer avatar Sep 08 '22 05:09 Muteplayer

@Muteplayer let's try this one

gokadzev avatar Sep 08 '22 06:09 gokadzev

@Muteplayer let's try this one

Musify-test-release1.apk.zip

Nothing 🙁 Logcat.txt

Muteplayer avatar Sep 08 '22 21:09 Muteplayer

@Muteplayer i have doubt that it's about splash screen, i hope this works

Musify-test-release2.apk.zip

gokadzev avatar Sep 09 '22 06:09 gokadzev

@Muteplayer i have doubt that it's about splash screen, i hope this works

Musify-test-release2.apk.zip

I think it's not, and logcat seems be the same Logcat.txt

Muteplayer avatar Sep 09 '22 10:09 Muteplayer

If I can provide other type of log please tell me, I have root btw

Muteplayer avatar Sep 09 '22 10:09 Muteplayer

If I can provide other type of log please tell me, I have root btw

@Muteplayer Is app crashing? or it is just stuck on the splash screen (black window)

gokadzev avatar Sep 09 '22 12:09 gokadzev

If I can provide other type of log please tell me, I have root btw

@Muteplayer Is app crashing? or it is just stuck on the splash screen (black window)

Just stuck https://user-images.githubusercontent.com/107940851/189496404-e759418c-f1d8-4fda-b848-7a1176a60cb3.mp4

Muteplayer avatar Sep 10 '22 18:09 Muteplayer

@Muteplayer try to grant all permission manually for app

gokadzev avatar Sep 11 '22 06:09 gokadzev

@Muteplayer try to grant all permission manually for app

I already tried but nothing

Muteplayer avatar Sep 15 '22 12:09 Muteplayer

I was downloading old versions and after version 2.9.0 the app won't open anymore

Muteplayer avatar Sep 16 '22 13:09 Muteplayer

I get back to Android 11 and still not open

Muteplayer avatar Sep 24 '22 12:09 Muteplayer

I get back to Android 11 and still not open

i use android 11 as well, also there are people who tested it on as android 11 as android 12 and told me that it is working perfectly

gokadzev avatar Sep 25 '22 06:09 gokadzev

I'm facing the exactly same issue on Android 10. The app launches but is stuck on the splash screen.

BNX070 avatar Oct 12 '22 14:10 BNX070

I'm facing the exactly same issue on Android 10. The app launches but is stuck on the splash screen.

hello, could you write below requested information?

Device full name: (Example: Xiaomi redmi xx) Android: Android X (Stock (original rom) or custom rom) Is there any version which works?

gokadzev avatar Oct 12 '22 16:10 gokadzev

I'm facing the exactly same issue on Android 10. The app launches but is stuck on the splash screen.

hello, could you write below requested information?

Device full name: (Example: Xiaomi redmi xx) Android: Android X (Stock (original rom) or custom rom) Is there any version which works?

Asus Zenfone Max Pro M1 Android 10 AOSP custom rom 2.9.0 is the last working version before this issue.

BNX070 avatar Oct 12 '22 17:10 BNX070

Same problem with Xiaomi Poco F1 Android 12 lineageOS 19.1 Only version 3.4 tested

Problem came just after changing language of the app

gargamel17 avatar Oct 12 '22 19:10 gargamel17

I tested on Android 13 beta 1 and still the same Maybe is a problem with AOSP

Muteplayer avatar Oct 15 '22 17:10 Muteplayer

@Muteplayer check the latest version

gokadzev avatar Oct 19 '22 09:10 gokadzev

The issue is still there... 2.9.0 is the last working ver

BNX070 avatar Oct 19 '22 14:10 BNX070

@Muteplayer check the latest version

I broke my phone screen right now, but I'll test when whether is possible, please understand my side

Muteplayer avatar Oct 21 '22 02:10 Muteplayer

checked on Android 12 and it works as well, if the problem is still active then maybe there's problem with your OS. if you find anything what can lead me and show me that problem is related to the app, feel free to reopen this issue.

gokadzev avatar Nov 05 '22 06:11 gokadzev