lifterlms
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Add a prompt to share the deactivation reason and show link to contact support
To improve our communication with our users and reduce the deactivation, I am proposing that we should have a system that takes user feedback and offers the link to create a support ticket.
Please note that only one plugin has a link to create a support ticket. And some of them have too many options. But in our case, we can show very minimal options and a highlighted button to contact us.
The design part can be discussed separately after our team members agree on this topic.
Here are some samples from plugins that have over a million active installs-
![autoptimize deactivation prompt](https://user-images.githubusercontent.com/3262638/192503235-97f44385-d1f6-4760-949c-6fad61cf3555.png)
![cookie notice deactivation prompt](https://user-images.githubusercontent.com/3262638/192503246-8b61d15e-02c9-456c-a311-239e6a617d89.png)
![cookieyes plugin deactivation prompt](https://user-images.githubusercontent.com/3262638/192503252-52e52f6e-af91-476c-acca-7b2e2aa64b9f.png)
![elementor deactivation prompt](https://user-images.githubusercontent.com/3262638/192503258-d8705f01-81da-4d21-af8c-a97f52a92ccb.png)